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Viewing 15 replies - 1 through 15 (of 2,678 total)
  • Rather than continually crashing a live site,, it is best practice to create a copy ( often called staging ) site, Then you can try trhing directly and if if crashes you can just re copy. Your host MAY provide staging sites – there are also plugins that create staging sites. https://ww.wp.xz.cn/plugins/search/staging/

    One you have a safe space you can try your solutions. A key partis to set up debug logging so when you get a crash you can analyse why, see also https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/

    Plugin Author Alan Fuller

    (@alanfuller)

    Hi Paul,

    Thanks for reaching out.

    This is almost certainly down to how the plugin logs payments, it records every attempt, not just completed ones. So if a customer starts checkout, abandons it, and retries, you’ll get multiple entries in WP but only the one successful payment in PayPal.

    Do you have IPN enabled? If so, completed payments are marked as such in the report, which makes the duplicates easy to identify. If not, it’s worth setting up:

    https://fullworksplugins.com/docs/quick-paypal-payments/usage-quick-paypal-payments/paypal-instant-payment-notification-for-wordpress/

    Best regards,
    Alan

    Plugin Author Alan Fuller

    (@alanfuller)

    Yes I have thought about adding an ‘audit’ feature to cover this with warnings etc. as it is often missed.

    Plugin Author Alan Fuller

    (@alanfuller)

    The plugin stops ‘leaks’of user names from the core WordPress, but is can’t stop leaks from badly coded themes ( or plugins ).
    In the first instance I would check your user account and check that your user ‘nice name’ does not match your user names as most good themes use the display name not the user name.

    If that does not help then sharing a link and your theme name may help me identify possible soutions.

    Plugin Author Alan Fuller

    (@alanfuller)

    the plugin isn’t specifically designed to import existing websites as such, it is designed to load html pages as post content when a data source is html only. So it doesn’t try and do anything with images.

    Plugin Author Alan Fuller

    (@alanfuller)

    Gracias, really appreciate the review. Glad everything was fine!

    Plugin Author Alan Fuller

    (@alanfuller)

    First thing to try, go to settings/permalinks and hit save, this re-register permalinks and then check if you go to the html posts

    Plugin Author Alan Fuller

    (@alanfuller)

    forum rules prohibit me discussing the pro version here drop me a line at support at fullworksplugins.com

    Plugin Author Alan Fuller

    (@alanfuller)

    have you gone through the knowledge based articles for reasons yet?

    Based on you description it could be an invalid API key, if users change Eventbrite password that invalidates the key so thing gets stuck at the last valid key.

    go to the plugins settings and check connection status

    Plugin Author Alan Fuller

    (@alanfuller)

    Hi Eris,

    Having looked more carefully at the code, our JavaScript does load when you’re logged in on the frontend. It only skips the WordPress admin area, so a JS conflict is possible.

    Our script is very tightly scoped though. It only looks for a field with the ID #author inside a form with the ID #commentform. It cannot directly hide other forms. What’s more likely is that our script is causing a JavaScript error that then prevents another plugin’s script from running correctly, and that other script is what renders your forms.

    The quickest way to confirm this is to open your browser’s developer tools (usually F12), go to the Console tab, and load the page with the broken forms. Any JavaScript errors showing there will point straight at the conflict.

    Also worth knowing: the JS is only loaded if the “Remove numbers from comment authors” option is ticked in the plugin settings. If you don’t use standard WordPress comments, unticking that will stop the script loading entirely, which would rule out any JS conflict immediately. This is worth doing to confirm if it is indeed a JS conflict.

    Plugin Author Alan Fuller

    (@alanfuller)

    Hi Eris,

    Thanks for reaching out, and good thinking wanting to protect your site from that kind of probing activity, that’s exactly what this plugin is for!

    The form disappearing issue is an unusual one, in 13 years I’ve not come across this before, which suggests it’s likely a conflict specific to your setup rather than anything in the plugin itself. My best guess would be a JavaScript conflict between Stop User Enumeration and another plugin or your theme.

    To help track this down, could you let me know:

    • What theme you’re using?
    • What other plugins you have active?

    The quickest way to investigate would be to try reproducing it in a clean environment. You can spin up a free test WordPress site at somewhere like TasteWP (tastewp.com) or WP Playground (ww.wp.xz.cn/playground) — install just this plugin and your theme and see if the issue appears. If it doesn’t, adding plugins back one at a time will usually reveal the culprit quickly.

    It would also help if there’s a page with the affected form that’s publicly viewable, even a test page , so I can take a look at what’s happening from the outside.

    The Health Check & Troubleshooting plugin (ww.wp.xz.cn/plugins/health-check/) is also really handy for this kind of investigation, it lets you troubleshoot with plugins disabled without affecting your live site visitors, which makes narrowing things down much safer and easier.

    Plugin Author Alan Fuller

    (@alanfuller)

    Hi,                                                                                                                                                    
                                                                                                                                                            
     Thanks for reaching out. To clarify – Stop User Enumeration is completely free and doesn’t require any payment.                                        
                                                                                                                                                            
     The email you received was a promotional offer for a different plugin entirely. When you installed Stop User Enumeration, you had the option to sign   
     up to my mailing list for news and occasional offers (double opt-in). That’s where this came from.                                                     
                                                                                                                                                            
     Sorry the email caused confusion – I can see how it might have seemed connected to the plugin you just installed.                                      
                                                                                                                                                            
     All my marketing emails have an unsubscribe link at the bottom if you’d prefer not to receive offers.

    Plugin Author Alan Fuller

    (@alanfuller)

    Investigating the bug as far as I can see it should only occur when logged in, can you double check for me by opening an incognito window and see if the 404 has gone, that way I can be sure I found the right bug.

    Alan

    Plugin Author Alan Fuller

    (@alanfuller)

    That is a bug. I will fix it it should be enqueing the non existent script. I will fix ASAP

    The Pro version does have popups, but I’m not allowed to support Pro here ( forum rules ) if you would like to find out more contact me directly.

    Plugin Author Alan Fuller

    (@alanfuller)

    It relies on WP Cron every 5 minutes- you should check your cron processes – plugin like crontrol can help – also read https://developer.ww.wp.xz.cn/plugins/cron/

    It also needs read and write permission to the file system in wp-content/uploads normally thios is accessible by default, but some systems may bne locked down in wasyI can predictof not provide direct filesystem access ( a few not many do strange things )

    You should set WP to debug mode and see if anything useful gets logged.

Viewing 15 replies - 1 through 15 (of 2,678 total)