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Viewing 15 replies - 1 through 15 (of 22 total)
  • Thread Starter alin99

    (@alin99)

    Hi @kmacharia ,

    The error has indeed changed and the new errors no longer say anything “Botiga”. WooCommerce is mentioned a lot now…

    Thank you again for your help. I will reach out in the other forum.

    Thread Starter alin99

    (@alin99)

    Hi @kmacharia ,

    I managed to update the theme but the option still hasn’t appeared. Do you have any other ideas?

    Thank you in advance,

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kmacharia

    Thank you for your reply. Would you know how to upgrade it? I see I have version 2.3.0 installed https://ibb.co/vCzsx6dt but when I go into the theme itself it says it’s 2.1.0. I don’t see a link/way to upgrade it…

    I have version 1.0.60 of aThemes Starter Sites and 1.0.13 of the Athemes Blocks.

    Thank you,

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kmacharia

    I have attached the contents of the file provided by the hosting provider. I have not yet tried to restore the tar.gz file as the site is still fully accessible from the front end. I just cannot access/edit WordPress from cPanel. The following is from a file called “theme_error_log.txt”

    Warning: Attempt to read property "controls_general" on null in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 98

    Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php:100 Stack trace: #0 /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php(100): array_merge() #1 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): Botiga_WC_Brands->customizer_options() #2 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #3 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #4 /home/beewickd/public_html/wp-includes/class-wp-customize-manager.php(947): do_action() #5 /home/beewickd/public_html/wp-includes/class-wp-hook.php(324): WP_Customize_Manager->wp_loaded() #6 /home/beewickd/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #7 /home/beewickd/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #8 /home/beewickd/public_html/wp-settings.php(749): do_action() #9 /home/beewickd/public_html/wp-config.php(83): require_once('/home/beewickd/...') #10 /home/beewickd/public_html/wp-load.php(50): require_once('/home/beewickd/...') #11 /home/beewickd/public_html/wp-admin/admin.php(35): require_once('/home/beewickd/...') #12 /home/beewickd/public_html/wp-admin/customize.php(13): require_once('/home/beewickd/...') #13 {main} thrown in /home/beewickd/public_html/wp-content/themes/botiga/inc/plugins/woocommerce-brands/woocommerce-brands.php on line 100

    Ps. Thank you again for your assistance. 🙂

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kmacharia ,

    Thank you for your response.

    Unfortunately trying to implement it has revealed a new problem as I am now unable to access the site through cPanel as the “Manage in WordPress” link has disappeared. Before updating WordPress and Botiga, this was the method I used to log onto the site and make changes. https://ibb.co/pBRbS7q5

    Now because I’m not sure if this is a Botiga or WordPress in general issue, I reached out to my hosting company. Unfortunately they flat out said this is a theme issue… 🙁

    Here is a sample of a random page I’ve found where the link is still present (for demonstration purposes) https://ibb.co/sp2vTx1w

    I tried running the WordPress integrity checks and it did not find any problems. Is someone please able to help with this one or shall I create a new topic?

    Thank you again,

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    I found the fix. I’m sharing it on here for any future people that experience the same issue.

    My underlying issue is due to a lazy “fix” my hosting provider instructed me to do when I first set up the website. My site was not appearing unless accessed via beewickd.com/wordpress and they had me copy files around. Anyhow, I now have two of the files Kharis suggested I change.

    /public_html/wp-content/themes/botiga/inc/modules/hf-builder/components/header/logo/logo.php

    /public_html/wordpress/wp-content/themes/botiga/inc/modules/hf-builder/components/header/logo/logo.php

    Once I made the change to both, the problem disappeared. 😀

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    I tried disabling every plugin and then went into my saved original file, made the change and then saved it as logo.php.

    I have not reenactivated any plugin but when I run the site through an SEO checker, it still appears as “The H1 heading is empty”. 🙁

    Thread Starter alin99

    (@alin99)

    Here is a photo with the list of all of the headers present in my spreadsheet.
    WordPress seems to detect them as valid… https://ibb.co/Mp9RJ35

    Thread Starter alin99

    (@alin99)

    Hi @babylon1999 ,

    Something very strange is going on. I just did the test on one orphaned store item.

    I deleted it and emptied the trash. My total and orphaned store items count dropped.

    I then tried to perform this procedure https://woocommerce.com/document/product-csv-importer-exporter/#converting-existing-simple-product-to-variable-product

    I copied/pasted the headers and one item from Excel to Google Sheets (to avoid the csv bug), and changed variable to simple (so I upload a simple item). I then re-uploaded the simple item created from Google sheets and it imports without any errors. Once uploaded, the new item is shown as Orphaned again.. :'(

    Why oh why? 🙁

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    Here’s a list of all of the active plugins I have installed:
    aThemes Blocks, aThemes Starter Sites, Limit Login Attempts Reloaded, Loco Translate, WooCommerce, WP Rocket, WPForms Lite, YaySwatches - Variation Swatches for WooCommerce, Yoast SEO

    Do you think one of them could be causing this? The only one that may have anything related would be WP Rocket…

    It’s a caching and performance optimization plugin to improve the loading of WordPress sites… (it improves the website loading speed).

    Thread Starter alin99

    (@alin99)

    One more thing, I’ve tried to use https://woocommerce.com/document/product-csv-import-suite-importing-product-variations/ for assistance but I do not get the option to select what kind of upload: Parent or Child Variations I am trying to upload…
    As well, I am running WordPress 6.2 and WooCommerce Version 8.0.2.

    Thank you,

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    Could it be coming from another configuration file somewhere?

    I’ve removed the line and reset the caching addons but it’s still being picked up by SEO checkers.

    Thank you,

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    Thank you. 🙂

    Thread Starter alin99

    (@alin99)

    Hi Darla @aguinaldodarla ,

    Thank you for responding right back.

    (When I first set up the store I hadn’t found much information in how to set up a variable store so everything was done as simple items..)

    Anyhow to fix this, I have to add the SKU to each variation in the exported csv? Also, I have to have the main product as “variable” and the variations as “variations” ?

    Then delete/empty trash, and re-upload the csv file?

    Can I just delete the items database and re-create it from scratch? I’m totally not sure how but google has been able to find 404 not found pages/items… which is very strange because the items are in the store and aside from using Google’s 404 link, I cannot get the error message… lol.

    Thank you,

    Alin

    Thread Starter alin99

    (@alin99)

    Hi @kharisblank ,

    I made the change but now only one of the candles is visible. lol https://ibb.co/N6xThTK

    Is it possible to just stretch the image so it shows all three of the candles on mobile?

    Thank you,

Viewing 15 replies - 1 through 15 (of 22 total)