Hello,
Thanks for the help. Now after adding the data from the database this fault occurs
Warning: Missing argument 2 for wpdb::prepare(), called in …\wp-content\plugins\key4ce-osticket-bridge\admin\ost-config.php on line 77 and defined in …\wp-includes\wp-db.php on line 1154
But also “Ost-Settings” online status never active and always deletes the data in that section.
Finally I will not use osTicket in WordPress but I appreciate your help and quick response you gave to my problem. 🙂