alttextai
Forum Replies Created
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Hi there,
Thanks for reaching out about the AltText.ai plugin!
The plugin doesn’t include copying over titles to the alt text field. Instead, it’s focused on generating new alt text. We do have the opposite feature, but I don’t think that’s what you’re looking for—in the plugin settings, there’s an option to save the alt text to the image title.
The plugin does have a few features you may find useful though:
- Filtering your media library to quickly find images missing alt text. (you can see the number of images in the bulk updater)
- Bulk updating of alt text across multiple images (injecting it into the HTML) to save you time.
All of these features are part of our credit-based system, with both free trial credits (25 on sign-up) and paid subscription options available.
I’d consider a custom SQL query or another plugin for your specific use case, but I think you’ll find the alt text app generates remarkably high-quality alt text. If you’d like to try it out, you can start with our free trial to see the difference!
Hi @benjisusquad – it depends how Cloudstock has implemented their image transfer. If they use the standard WordPress image APIs then it should work, yes. You can give it a try and see if it works — our free trial gives you 25 images totally free so you can test it out!
Hi there @marcaurelius, yes—AltText.ai is fully compatible with DIVI. Our plugin updates the
altattribute directly in the WordPress media library database, so it works seamlessly with any theme or page builder, including DIVI.From what we can see, your site already has a high level of alt text coverage. That’s likely why you’re seeing “0 images generated” during both bulk and individual updates — the plugin is designed to skip images that already have alt text by default.
If you want to replace existing alt text with fresh, SEO-optimized descriptions from AltText.ai, make sure to enable the “Overwrite existing alt text” setting in the plugin before running a bulk update. You can find a quick guide here:
👉 https://alttext.ai/docs/integrations/wordpress/#bulk-updating-your-image-libraryLet us know if you continue having trouble and we’ll be happy to help further. As always, feel free to reach out to [email protected] if you have any questions!
Hi @focoincena,
Our plugin is fully compatible with both Elementor and Elementor Pro. It integrates directly with the WordPress Media Library, ensuring that alt text updates are applied universally across all images.
There are no known incompatibilities with other plugins that interact with the Media Library, as long as they don’t fundamentally alter its structure or how WordPress handles images. If you experience any issues, feel free to reach out at [email protected], and we’d be happy to assist.
Let me know if you need further clarification!
Thanks for your feedback. Currently, we support JPEG, PNG, WebP, GIF, and BMP; and we understand the increasing demand for AVIF support—we use it ourselves. Advanced our image format compatibility is on our roadmap, with SVG being next-up. AVIF support is something we’re exploring, but as you know, AVIF decoding can be computationally expensive and we want to ensure the best possible experience for our users.
We’ll be sure to update you when AVIF support becomes available. We appreciate your patience and your insights!
The fix works. Thank you!
Hi @techmagick – thanks for checking out our plugin. Let us know if we can help with anything.
Hi thanks for following up. It’s still under investigation….turns out not super easy, and we also had some other priorities come up which had to be taken care of. Will definitely let you know when we add support for AVIF!
Hi Geoffrey – I have refunded your purchase, so no worries on that part.
Could you at least provide details of how you used the plugin on your site that you think caused a problem? For example, did you just run a bulk update on your media library? Did you use the “Refresh Alt Text” feature on a post?
@geoffreym Honestly really surprised to see this review. I remember replying to your email where I reiterated that there is absolutely no way our plugin is modifying your images. I also offered some suggestions on how to find out what is going on. You never replied to that email, so I figured everything was good. We’re more than happy to give you a refund — just let me know either here or via email.
However — I’d really love to help you with whatever is happening here. I’m happy to do a screenshare meeting with you to see what is going on, and we can diagnose and hopefully fix whatever the issue is. If it really is some strange bug with our plugin, we’d love to fix it. If it’s some other problem (e.g. another plugin, etc…) I’d still be happy to help you out.
Would you be willing to take me up on that offer and we can work together to see what’s going on with your site? If so, please feel free to email our support address (support AT alttext.ai) and we’ll get it set up!
I think you can see from the other reviews here that there really is no “destructive” anything. We’re honestly trying to do something good for websites.
Hope to hear from you either way — please email us or just reply to the email thread you already have open with us.
Best regards,
Dave
AltText.ai
@admintwentytwenty We just released version 1.8.3 which should fix this issue. Thanks for flagging this.
Ok we have a fix for this — just testing it out now. We will ping thing thread shortly when it’s available for update!
Hi @admintwentytwenty ,
We’re going to look into this. We need some CSS on other pages as well (e.g. media library edit page, since our button is there), but we can probably do that with our own class names since it’s minimal.
Thank you for the tip!
Thanks @justadityaraj !
@backdropsaustralia Thank you for believing in us and being a great customer. We really appreciate it!