alysania
Forum Replies Created
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I’m not getting much help either – they just keep increasing the PHP max_execution_time and telling me to delete inactive plugins.
I do have the Shareaholic plugin installed (buttons at the bottom of a post that allow a reader to share the post), and that’s behaving fine, no errors in the PHP log. I think it calls out to retrieve share counts from G+, twitter, etc, but admittedly, the nuts and bolts of how this stuff works is a little beyond my skill level!
Yeah, I think the live chat is for the small stuff. The chat agent I spoke with said to submit a ticket so that it can be investigated. I gather they can’t quite deal with oddball stuff like this in chat which is understandable since it’s probably not an easy fix and someone is going to have to spend some serious time on figuring out what happened. I have to wonder if other users are having related errors since it’s really odd that it’s *just* this plugin that’s having an issue.
Having the same problem on Dreamhost. My PHP error log is line after line of this:
[24-May-2016 16:29:38 UTC] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /home/sheetar/sheetar.com/wp-content/plugins/feed-them-social/includes/feed-them-functions.php on line 1890First instance was 21 May 2016 at 11:57 UTC.
Chat support wasn’t incredibly helpful – they told me to contact the plugin creator which is what brought me here. I’m also submitting a ticket to have further investigation done as suggested. So I know something happened on Saturday AM with something on Dreamhost’s side, but I have no idea what.
Forgot to mark as resolved – all fixed!
Apparently the premium plugin never updated and wasn’t showing in the list of plugins that needed to be updated. Manually reinstalled the plugin with the zip file from the website and that seems to have fixed everything.