amano1

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  • Forum: Plugins
    In reply to: [Payment Plugins for Stripe WooCommerce] Critical Bug: Config ID is null (PayPay)
    Thread Starter amano1

    (@amano1)

    5 months, 2 weeks ago

    Hi @mrclayton

    I need your help. Stripe Support (Priority Support) just replied and they are blaming your plugin for the PayPay failure.

    They claim that the plugin is using a “very old API version (2022-08-01)” and that is why PayPay is declining.

    Here is the exact reply from Stripe:

    “It is still necessary for the Payment Plugins / WooCommerce to have the integration ready to support PayPay. It seems they may not have integrated it yet and a very old API version is being used (2022-08-01).”

    However, I strongly suspect they are wrong because: I tested a direct Stripe Hosted Payment Link (without using WooCommerce), and PayPay STILL FAILS with the same error.

    My Questions:

    1. Is the API version 2022-08-01 really the cause of this issue?
    2. How should I reply to Stripe to prove that this is their account-level issue?

    I want to reply to Stripe with your expert confirmation so they stop shifting the blame.

    Thanks

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