Angie Meeker
Forum Replies Created
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Hi @jseeman – I’m so glad to hear that! I think you’ll like a lot of the new features and improvements we’re making this year, too. If you need anything else, please don’t hesitate to ask.
Hi there – I’m sorry you’re having trouble today. Unfortunately, when I visit your website at the link you shared, I get the following error:
This site can’t be reached
Check if there is a typo in [your domain].
DNS_PROBE_FINISHED_NXDOMAIN
Could you please double check the spelling on the link you shared? Perhaps it is misspelled. If it is not, then you’ll want to finish setting up the DNS for your website before attempting to use OptinMonster on it. You can use a tool like dnschecker.org to verify that your DNS is configured correctly. You can learn more about configuring your DNS here: https://www.wpbeginner.com/beginners-guide/the-ultimate-guide-to-wordpress-dns-configuration-for-beginners/Hi Richard,
Thanks for reaching out. I’m sorry for the trouble you’re having today. It looks like you have access to priority support with your purchase and have submitted a ticket to our support team directly. We’ll follow up there shortly by email as these forums are intended only for our free subscribers.
Thank you,
AngieHi @ml2877,
I’m sorry for the trouble you’re having today. Would you please reach out to our support team directly so our Accounts & Billing team can assist you with this matter as quickly as possible?
Thank you,
AngieHi @yamhillneighborhood,
My apologies – the discount is already applied to the upgrade cart if you follow the unique link sent in your email. If it is not appearing at this time, please clear your browser cookies and try again. If you’re still having trouble after that, please do follow up and share your email address and I’ll take a look at your account again directly.
Thank you,
AngieIt sounds like you’re good to go now. If you should find that the issue reoccurs or you still need help, please don’t hesitate to ask.
AngieHi there,
It looks like you are all sorted out, so I’ll let you get back to what you were doing. If you find you’re still having a problem with this, please feel free to follow up and we can take a look again.
Thank you,
AngieHI @sneshri,
It looks like maybe you were able to sort out the issue with the MonsterInsights badge. If you have any other questions about OptinMonster, please don’t hesitate to ask.
Hi @fastfoodclub,
We’d be happy to help!
It seems that you are already a subscriber of OptinMonster with access to Standard Support. These forums are for our free subscribers only.
It looks like you’ve already submitted a ticket through your account. I will have our billing team take a look and reply directly by email.Thanks!
Hi @webdesignbysmith24,
Thanks for reaching out. I’m so excited for you to get your new website up and running!
The red notification you’re seeing is a reminder to create an OptinMonster account, which is necessary to begin using OptinMonster. If you’re not quite ready to get started with OptinMonster, you can simply uninstall the plugin, then reinstall it when you get a little closer to ready to launch. That will also make the red notification go away. 😉
Have a great night and best wishes for success in your new endeavor!
Angie
General Manager, OptinMonsterHi Mohamed,
Thanks for reaching out.
It seems that you are already a subscriber of OptinMonster. Since you have an active subscription with us, could you please login and submit a support ticket through the your OptinMonster account dashboard when you have a chance?
From there, our support team will be able to take a closer look at your request.
Thanks!
Hi @zg825,
It’s been a little while since we’ve heard from you, so I’m going to let you get back to doing what you do best.
That being said, I’m here if you still need any help. Just let me know, and we can pick up where we left off. In the meantime, I hope you have a great day and take care!
Hi again @userrr1234567,
Thanks again for reaching out. Given the redirect in place on your site, you’ll need to ensure your campaign is also assigned to https://commanderag.au/. You can do that following these instructions: https://optinmonster.com/docs/how-to-add-edit-or-delete-a-website-in-optinmonster/#Add_Domain_to_a_Campaign. And, once you’ve done that, please ensure the campaign is published from within your plugin settings (shown here: https://optinmonster.com/docs/getting-started-optinmonster-wordpress-checklist/#Publish_The_Campaign).
If you have any other questions, please don’t hesitate to ask.Hi Dave,
We’d be happy to help! We can definitely help sort out the multiple accounts.
Since you have an active paid subscription with us, could you please login and submit a support ticket through the your OptinMonster account dashboard when you have a chance?
From there, our support team will be able to take a closer look at your account directly.
Thanks!
Hi again!
Were you able to test with a fresh email address, and if so, was that address added to your newsletter as you’d expect?