Anastis Sourgoutsidis

Hi there,

the free version doesn’t track any usage, so no.

The Pro version can gather analytics (optional), so it does give you an admin dashboard where you can see top playlists, top tracks, average listening time, etc.

It does not provide a shortcode or a widget to display this information publicly however.

Please contact us directly with any questions regarding AudioIgniter Pro. The WordPress Forums should only be used for questions regarding the Free AudioIgniter plugin.

Hi Josh,

if I remember correctly, the image sizes dropdown is populated based on information returned by the images themeselves, so it’s (probably) not possible to pre-populate it before selecting any images.

But, assuming you just need that to create patterns with a specific size, you should keep the block information when removing the images, i.e. the <!– wp:gutenbee/justified-gallery… and <!– /wp:gutenbee/justified-gallery –> lines:

<!-- wp:gutenbee/justified-gallery {"uniqueId":"36d6e8-47d5-4a","size":"large"} -->
<div id="block-36d6e8-47d5-4a" class="wp-block-gutenbee-justified-gallery block-36d6e8-47d5-4a wp-block-gutenbee-gallery-columns gutenbee-columns-3" data-gallery-type="columns" data-row-height="120" data-margins="1" data-last-row="nojustify" data-randomize="false"><div class="wp-block-gutenbee-gallery-content"></div></div>
<!-- /wp:gutenbee/justified-gallery -->

The “size”:”large” bit on the first line is the size I selected before I removed the image. Any images added to this gallery will then have this size preselected.

Hope this helps.

Hi there,

AudioIgniter uses the system’s capabilities of audio playback, so the user’s O.S. and browser versions determine what is playable and what is not. You can find a list of popular formats and their compatibility/availability here: https://caniuse.com/?search=audio

If you find that a file type should be supported under iOS, the issue might be the file’s encoding, such as its bit rate, sample rate (frequency), etc, especially if you’re talking about very high quality audio.

Hi Susan,

you need to have at least two tracks in the playlist in order for the “next/previous track” buttons to be displayed. With a single track, there’s no previous or next track to go to.

Hi Thierry,

when you save the playlist and refresh or re-visit the playlist edit page, are the changes reflected properly?

In short, is this a back-end issue (how data data saved), or a front-end issue (how data are displayed)?

From you description up until now, it sounds more like a front-end issue, and probably a caching issue, just like you mentioned. So, my first suggestion is to completely disable all caching plugins/features and see if the issue persists. Assuming it works correctly, you can then start enabling caching plugins/features one by one, until the problem comes back, so that we can identify the exact culprit.

I’m saying caching plugins/features as you may have separate plugins for e.g. object caching (redis, memcached, etc), and page caching (e.g. WP Rocket, Litespeed cache, etc). But you might have a plugin that handles both or more.

I also see that you use Polylang. This might also be responsible in case of improper configuration. For example, if you have configure the plugin to translate AudioIgniter playlists, you might be editing the English playlists while you display the French ones. So, make sure that either you are not translating the playlists, and if you do, that you’re editing the appropriate ones.

Hi there,

thanks for reporting this. We’ll investigate and push an update as soon as possible.

For the time being, please downgrade to 2.18.1, available through https://github.com/cssigniter/gutenbee/releases and https://ww.wp.xz.cn/plugins/gutenbee/advanced/

Hi there,

No need to take any action. The closure is only temporary. We will submit an update as soon as possible and it will reopen, just make sure to update to the latest version once we release it.

Hi there,

have you installed any kind of security or redirection plugins? Or even changed your .htaccess file?

AudioIgniter loads playlists dynamically, by requesting URLs in the following format:

https://your-url.com/?audioigniter_playlist_id=123

These should return JSON content. Most likely, something changed on your installation and they return HTML content (most likely a 404 page).