anthonywoods
Forum Replies Created
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Hi All,
We received an email from Ninja Forms support which has resolved our problem.
Hi Anthony,
Thank you for contacting Ninja Forms, I’d be happy to help you!
Can you update your PHP version to at least PHP 7.4 and let us know if you are still having the same issue? WordPress recommends PHP 7.4 or later. https://ww.wp.xz.cn/about/requirements/ PHP 7.4 is also the oldest version that is still receiving security updates. https://www.php.net/supported-versions.php
Your host should be able to help you upgrade your PHP version.
- This reply was modified 4 years ago by anthonywoods.
We are also having a similar issue when we click “Download All Submissions”. Our forms only have a few records and we get a red alert stating “Submissions download failed.”.
Even when we go to “Export” one record, it just hangs.
We get the following 500 error in our console log (/wp-json/ninja-forms-submissions/export?_locale=user).
I’ve contacted Ninja Forms support before seeing this thread so I will be sure to point them to it in any further communication with them.
@shaikhaezaz80 That’s it working with the latest version of Elementor, thank you 🙂
Hi @iahmadmahr88,
I don’t think a fix has been released yet. The plugin page is still saying “Last updated: 6 months ago”.
@shaikhaezaz80 It’s nearly been 2 weeks since the issue was first reported, are we closer to a fix?
Thanks
Hi,
I’m also having the same issue since upgrading Elementor and Elementor Pro to 3.6 with the News Ticker Widget for Elementor. The website goes into a critical error state after the upgrade. The only solution is to deactivate the News Ticker Widget for Elementor plugin.
We hope it’s a quick turnaround to fix the problem as our client absolutely loves the ticker plugin on their website.
Any help would be much appreciated.