Hi Mark, I can confirm those two options were already disabled and it was set to Standard Scan. The “Scan stop request received/Scan stage failed” error still persists.
I’ll try checking with my host again but they previously confirmed that the server settings aligned with the Wordfence recommendations. If you have any more insight please let me know, thanks for your time.
Hi Mark,
Thanks for the response – I forgot to mention that I did complete the steps under that section of the troubleshooting guide. I also ensured the wordfence IP’s were whitelisted with my host.
I already submitted the report to wftest after I created this help ticket and referenced my username. So hopefully they are reviewing and will respond here?
