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  • Thread Starter apply20

    (@apply20)

    Thank you, Shameem, for providing the explanations. I reached out to the hosting provider, and they confirmed that there was no issue with the mail server. Additionally, I can send and receive emails from the email address I used in WooCommerce without any problems.

    Yesterday, a new update for the WooCommerce Payments Plugin was released, and I was hopeful that it would resolve my issue. However, after updating, I still encountered the same problem.

    As I attempted other solutions, I decided to reinstall the WooCommerce Payments plugin. Consequently, I deactivated and uninstalled it. Afterward, I initiated a test order and received email notifications on both the admin and customer sides. I placed 5 more test orders and got emails every time and all the orders were also logged in the SMTP plugin.

    It seems the WooCommerce Payments plugin is causing the issue.

    edit line 52

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