apps1803131

Thanks again for your prompt support.

We are unable to reproduce ourselves, which makes it tricky.

If there is no downside beyond the detail from braintree, happy to attempt in our production environment.

Will try and advise.

ATB

Hi,

I believe the issue is related to our checkout process which allows the customer to enter a password at the time of checkout. This creates the customers account on the fly, if one doesn’t already exist. This provides the ultimate customer experience by removing barriers to sale. Forcing the customer to sign-in before getting to checkout isn’t the customer experience we want. Equally, we don’t want to enable guest checkout because the member accounts provide API access to production information on their product.

So, we believe the problem is that Apple pay doesn’t know how to handle the success response to then create the customers account with the password provided on the checkout page.

Any information you could provide to make this work would be appreciated.

In addition to my earlier, I believe the issue is that the count includes cancelled orders, which we do not want. Additionally whilst we only require a daily email, it appears to arrive at a random time. It should be sent on midnight for orders “completed” in the day, and not using the created date which might not complete until the following date.

Please direct me to that version. I downloaded yesterday and have the issue.