araneta
Forum Replies Created
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Forum: Plugins
In reply to: Could not access settings for Google Analytics PluginReverted to a previous plugin, 4.2.8 and I am able to see the settings page.
I don’t think I could link my communication with their support as it was via email and there is no reference of the communication from their website. I think I found a way to make it work and just might change my rating. Thanks for the push and explaining the other side.
Thanks for providing your thoughts on a developer’s point of view. Obviously the plugin did not work properly for me, hence I asked for support on how to possibly resolve the situation. Possible directions on where to get support would have been appreciated. But being shut down all through out is a turn off. I understand where you are coming from, but the main purpose why I used the plugin is it came highly recommended. I would gladly pay for support if it is needed to make the plugin work.
As a user, that does not bode well for the developer. It would be better if at least this could be looked at. Possible paid support could be provided.