@thewebcitizencom I’m having the same problem. Did you find a solution? If so, can you share it?
Dear Liliana,
Thank you for reaching out to us about the configuration issue with the WhatsApp Social Widget in the header of your website.
To complete the link field for the WhatsApp icon, please enter your phone number without the plus (+) sign or dash (-) symbols. Simply input your number in the following format: “541159496764”.
Should you have any further questions or require additional assistance, please don’t hesitate to let us know.
Thank you for your understanding.
Best regards,
Arif I.