arkmicnan

I’ve done all the suggestions proposed, but none seems to work.
Just for recap, the goal is to have a custom image on the header of the post PDF print, this feature was working correctly since a couple of months ago now. The 2 approaches in place now to add an image to the header of the post printed in PDF are:

Option 1: Use the Custom PHP module. That’s the original approach, the one in place up to now. I’ve tried editing the image referred to in the script, deleting, replacing and setting a new image, but any test done ended up in the same way, with the broken image logo during the PDF print of the post, instead, the HTML print was working as expected with every change done.

Option 2: Create a header via the “Header and Footer” section of the plugin. All works, unless when applied to the PDF print it gives me the same result. The broken image instead of the one I’ve uploaded

The only thing that I’ve not managed to change is the file permission. My site is hosted on Wpengine, and they told me that it’s not possible to change the file permissions above 0664, and directories above 0775.

have you any other suggestions?