Line 712: $result = shell_exec(‘/usr/bin/zip -r ‘ . $file . ‘ ‘ . implode(‘ ‘, apply_filters(‘awb_backup_folders’, $backups)) . ‘ -x *uploads/awb*’);
Line 723: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ awb-database-backup.sql’);
Line 749: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ manifest.txt’);
Update: I found a more helpful support person who told me zip was actually already on the server. I updated the “automatic-wordpress-backup.php” file such that the shell_exec commands referenced the absolute path to zip which was “/usr/bin/zip” instead of simply “zip”
I am having this same problem. Is there any workaround? After a call to support it sounds like the host is not going to install zip for me.