Arnupab
Forum Replies Created
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Thank you for information.
Best regards,
ArnupabHello @nicholas2019
I wanted to inform you about an issue I encountered with my live website. While I could access the homepage without any problems, none of the other links such as /wp-login.php, /my-account, and the custom backend URL were functioning correctly.
Upon further investigation, I discovered that the problem was caused by a conflict with a security plugin. I deactivated the plugin and was able to access the backend of my live site. Additionally, I resolved the issue by resetting the WordPress permalink structure. I accomplished this by navigating to the permalink settings in WordPress and clicking on the “Save Settings” button. After performing these steps, everything is now functioning correctly.
Thank you for your attention to this matter.
Sincerely,
ArnupabAfter clearing the cache, I can access the homepage of my original live website, but none of the other links, such as /wp-login.php, /my-account, and the custom backend URL, are functioning correctly. However, I can access the fresh WP installation, both the front-end and backend, without any issues.
To summarize the situation:
- Homepage access: I can successfully access the homepage of my original live website.
- Non-functioning links: All other links, including /wp-login.php, /my-account, and the custom backend URL, are not functioning as expected.
- Fresh WP installation: The fresh WP installation, created by the WPvivid Plugin, is accessible and working properly both on the front-end and backend.
I have cleared the cache, but the issue persists. I suspect there may be a problem with the permalink settings or URL rewriting.
I kindly request your assistance and guidance to resolve this matter as it significantly affects the functionality of my live website. Your prompt attention to this issue would be greatly appreciated.
Thank you for your support.
Best regards,
Arnupab
Hello,
Thank you for your help.
Best regards.
Hello,
May I ask for more information about create staging site?
Why staging site still require a login, even I have checked Anyone can visit the staging site in settings?
Note: Live site have custom login URL.
Best regards.
OK, I will check by your recommendation.
But, what to you mean for Extendify?
Is it require to working with Redux framwork? I used to install it, but now I have deleted because I’m not using.Regards.
Hello @kprovance ,
Thank you for your reply. You can see site info at https://drive.google.com/file/d/1YJme1L-_DqtSOCFJJxMpfPaA32YYPTYB/view?usp=sharing
Hello @nicholas2019 ,
- by deactivate plugin, the staging site is successfully created.
- by re-install plugin, it still has same issue.
Thank you.
I have read more information from https://github.com/woocommerce/woocommerce/issues/26054
harrybruns said “For the system to purge the customers, you must delete all associated orders. It’s not enough to put orders in the trash, you have to delete them permanently. As long as deleted orders remain in the trash, the customer records will remain too. Delete permanently from the trash and customers get flushed out.”
After I done all above method
1. delete specific customer fromwp_wc_customer_lookuptable in database.
2. Clear transients by using WooCommerce Tools.
3. Delete all associated orders permanently.Resolved!
Thank you for your helps @beautyofcode
Hello @beautyofcode ,
I have done all above method but, customer still display.
Thank you for your guide. @hjogiupdraftplus
Thanks for your guide. I’ve found that the problem is from login lockout. Now, I can use plugin normally.
I have same problem too. but, you can temporary disable plugin by rename this plugin folder located in wp-content>plugins.