ascherff
Forum Replies Created
-
at least – i got a new key and it is working…
Thats not true.
You replied today, multiple request startet 4 days ago.
I was using all channels! Mostly your contact forms! Not even the “free” one, also the “premium”…The “You were writing to the wrong email address” is up to you, because you have confusing channels:
free
premium
sales
support
wordpress forum – as you can see 2 days ago…Two login sites for MP2 and MP3? Anything more?
I am not responsable for your organisation how to manage customer support. It’s up to you.
Back to topic: Today @ bruna replies by mail at 12:00 what is wrong with my license key. My key is not working.
not resolved
- This reply was modified 8 years, 7 months ago by ascherff.
Well,
they also write
If you’re not 100% happy with MailPoet Premium in the first 30 days after purchase, we’ll happily give you a refund on the cost of your license. Just contact us.
https://www.mailpoet.com/terms-and-conditions/
So, i was asking for a refund…. no response…
No answer to several requests via contact form.
Now since Sunday no response – and that for a paying customer.