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  • Thread Starter ashleycuk

    (@ashleycuk)

    Thanks for that. Those PR’s were back in July though, i take it they never made it Live this year? Good to see it going in officially though, doesn’t really explain how it was working a few weeks ago but its good news at least.

    Thread Starter ashleycuk

    (@ashleycuk)

    Hi @lovingbro , thanks for the quick reply! This started happening very recently, so im assuming one of the last updates. This has worked before and its not a brand new store setup.

    Here’s a loom video showing what I’m trying to do. I’m just tying the barcode into the product search and getting nothing returned. I come back from fairs with a list of barcodes of the items that i sold, i then enter them manually into the product screen so i can update stock levels.

    System status report

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    Thread Starter ashleycuk

    (@ashleycuk)

    ah ok thank you, i didn’t realise i had to do it that way, i assumed i would just add a new page 🙂 I will try that.

    Thread Starter ashleycuk

    (@ashleycuk)

    no, i get a blank page when i select the “Shop” menu item

    Current shop page

    Shop –

    New shop page that i want

    New Shop Page –

    When i assign the new shop page to WooCommerce->Products->Shop Page i get a blank page after clearing all the caches out.

    • This reply was modified 7 months, 1 week ago by ashleycuk.
    • This reply was modified 7 months, 1 week ago by ashleycuk.
    Thread Starter ashleycuk

    (@ashleycuk)

    Hi Frank, thanks for the reply! I don’t really understand what you were saying re the Hostinger CDN. I’m not really technical 🙂 I know im using Hostinger for the hosting but know very little about the admin of it.

    So how long would it normally take for a change of the store page to a different page to filter onto the site itself.

    Thread Starter ashleycuk

    (@ashleycuk)

    I think ive resolved it. The menu itself might have had the wrong Navigation label set. “Products” instead of “products”. I changed that and it loaded the right version!

    Apologies 🙂

    • This reply was modified 7 months, 1 week ago by ashleycuk.
    • This reply was modified 7 months, 1 week ago by ashleycuk.
    • This reply was modified 7 months, 1 week ago by ashleycuk.
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