ashlinprolwellness
Forum Replies Created
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Please close out ticket. Since I can’t get the quiz to function properly I switched to another quiz provider.
Hi Sumit,
As you can see in your video the quiz is not working. When you submitted your quiz the results page doesn’t not provide the score and overview of what the score means. Here are screenshots of the conditions set up for the results page:
https://drive.google.com/file/d/1IeZ_HuK30Mdh0M03ktaEyXLvHpwZOKXq/view?usp=sharing
https://drive.google.com/file/d/1EUtxO24TGChPs09Xt2hqlA5aw9RUz-_D/view?usp=sharing
https://drive.google.com/file/d/1vhXU-w_Pe394lmtWzUVJqkr4hU64DBFL/view?usp=sharing
https://drive.google.com/file/d/1oew7P7XMrAgQk_ILEoudNi5Ymp0e0KPj/view?usp=sharing
Additionally, as I mentioned previously the post quiz emails are not being sent. I didn’t see anything in your video about this. Again here are the screenshots of the conditions for the email sends:
https://drive.google.com/file/d/1Wcbc7phAbU-D1ge6hOV9_aMCX9JVszXT/view?usp=sharing
https://drive.google.com/file/d/1Dvo7je5PiNa-ctKAFOC-LNniYJwL0ZE5/view?usp=sharing
https://drive.google.com/file/d/1ZGz2qLmkHdvGVbonYTtFC8oSeG7mXFNn/view?usp=sharing
Please help.
Thanks,
Ashlin
Hi Sumit,
I was running into issues downloading the error logs. I contacted Dreamhost support and they were able to view the files. They found a Mod Sec error and helped fix it. I tried the quiz again and I still am running into the same issues so they suggested reaching back out to you guys.
Thoughts?
Thanks,
Ashlin
Hello,
Following up on my latest response to see if I can get some help resolving this issue? I’m still having issues with the email results not being sent.
Best,
Ashlin
Sorry for the delayed response, I didn’t see your last response. Here are the answers to your questions:
- 8.1.13
- 6.2.2
- Sorry I don’t know what this is?
- Screenshots included here: https://drive.google.com/file/d/1zQs3CEGgjLM4Bif7ABbMn6gqN0lxG0AT/view?usp=sharing
- How do I access?
Additionally, when I test the quiz and I noticed the emails aren’t being sent out after the user completes the quiz. I’ve added screenshots of the email conditions to the link provided in #4.
Thanks,
Ashlin
Thank you! The page is now appearing but now I’m running into another issue. One of the conditions for my results page isn’t working correctly. The response isn’t appearing on the results page even though the condition is being met. The condition is for a total of 10 points. When I take the quiz and get 10 points it doesn’t show the text I have in the settings for the quiz?