Aswin Giri

Hello @blobmallett

A blank logout page in Ultimate Member is typically caused by caching issues or incorrect logout redirect settings. First, ensure your logout page URL (e.g., /logout/) is excluded from all caching plugins, server-level caching, and CDNs like Cloudflare. Then, check the user role logout redirect by going to Ultimate Member > User Roles, editing your role, and scrolling to Logout Options. Make sure “Action to be taken after logout” is set to something like “Redirect to homepage” or a specific page—leaving this blank can cause a white screen. If the issue persists, try creating a fresh logout page via Pages > Add New, leave it blank, and assign it in UM Settings > General > Pages.

Hello @yuuki2929

Ultimate member free plugin does not have feature of role subscription. If you really need this feature, you can achieve it, by adding paid extensions and woocommerce plugin.

Hello @bradenanderson

Can you please share a short video or screenshot of the issue you are having issue with?

@rippleffect If you are only trying to save ip address as metadata when user register, you can try adding following code snippet:

add_action( 'um_registration_complete', function( $user_id, $args, $form_data ) {
    if ( function_exists( 'get_user_ip_data' ) ) {
        $location = get_user_ip_data(); // Returns array with IP and other details
        if ( ! empty( $location['query'] ) ) { // 'query' holds the IP address
            update_user_meta( $user_id, 'user_ip_address', sanitize_text_field( $location['query'] ) );
        }
    }
}, 20, 3 );

Hello @ugj78

Is it just one user your are having issue with or is it more than one users with specific role?