atrap

Leaving a reply with the solution…

I looked inside the WooCommerce -> Status tab to see the status of various pages and saw the shortcode for the my-account was missing and instead was using a different login system for the my-account page.

I end up solving it by editing the ‘my-account’ page and added the shortcode. I think anyone experiencing the same or similar issues should check their status tab to see if they’re missing a shortcode on a page.

shortcode example:

[woocommerce_my_account]

As a follow with additional context…

When I go to…
User->All Users
I have a notification saying “User Registration: [16,000] Users pending approval.”

However, on the tab where it has All, Administrator, Editor, Author,…, Pending (20,000) – the number here is different than the number from the “User Registration” notification above it.

When I click the “User Registration: 16,000 Users pending approval” – I see different members there than I see in the “Pending” section.

The users who are having issues logging in and getting approved are the users from the “User Registration” link. So it’s related to this plugin, but I’m unsure how to fix and identify the issue.
It doesn’t matter how many times I approve via their profile or select the checkbox and then click “bulk actions”->”approve” then “apply” it still doesn’t change their user state.

* update *
It still isn’t working even when changing “uploads” folder to 755.

Also – I had to hide the “Email After Download” Button / Function Section given that the page is live and visitors are trying to access the download. If you need access to it to try or such then please let me know and I can update with a new link to test on.