AUMW-Jay
Forum Replies Created
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So the other plugin (WooCommerce Product Table – I had a typo and called it Plugin Table, oops) support wasn’t that helpful – they suggested excluding a few CSS and JS files from WPRocket’s caching and minification – which I did, to no effect. They also said they didn’t guarantee compatibility with your search plugin – and suggested a few others https://barn2.com/kb/product-table-plugin-compatibility/. So I am currently just disabling that Product Table plugin and living with how I can style product cards with the customizer.
Ideally, a search for 1075+ would only return a single product with that exact text – but it also is now showing 1075+, 1075, and a product that contains the text 1/075. It’s not horrible, but this was working when you’re logged in, it just displays the extra results to visitors. Again, with that product table plugin activated, you either get all 3000+ products if you’re logged in, and the shop pages display nothing at all to visitors.
- This reply was modified 1 year, 8 months ago by AUMW-Jay.
Update – I checked my logs and the prior plugin that was updated was the WooCommerce Plugin Table plugin. This was updated about a week ago, which is about when the customer first started noticing display issues on some computers (but not all of them – they reported it varied by browser (Edge/Chrome/Firefox). I chalked it up at the time as a browser issue, because I wasn’t seeing any issues, and the client has very old hardware they’re using. Now I can see in hindsight that the Product table plugin is the likely instigator of these issues, so I’m going to contact them.
So this has become complicated. I believe there’s some sort of conflict with the WooCommerce Product Table plugin. I was able to restore functionality to the website by disabling the product table plugin – all of the category pages now work, and I’m able to make searches that work without result pages showing every product in the database (3000+ results). There’s still an issue involving the “+” sign in product numbers – if you search for “1075+” you get three products – two of which have the digits 1075 in them. Prior to these errors starting, you could search for that 1075+ number and get just one result – you can get correct results with the product table active and if you’re looking at the results while logged in.
To try to dig further, I created a fresh staging copy of the site. The odd thing is that in the staging copy, with the Product Table plugin active, I can’t recreate any of the problems that are happening on the live site. Which makes me think perhaps there may be some type of issue with Cloudflare – as that’s the only difference between the live production site and the staging site.
Do you have any ideas where to start untangling this mystery? (note, I changed the status back to not resolved after I saw your reply.)
- This reply was modified 1 year, 8 months ago by AUMW-Jay.
Forum: Plugins
In reply to: [WooCommerce] Reports working, Analytics Overview Page NotI made a quick duplicate of the site in a staging environment. I cleared the Analytics cache as suggested. I verified that the problem still existed on the duplicated site.
I then deactivated all plugins except for WooCommerce,cleared the cache again – and the problem still exists. I’ve also cleared my browser cache. Same if I change the theme to 2023. The data in the duplicated site appears to be exactly the same as the live site. There were some pending actions, none were for woo. There were some failed actions, but again, none were for woo.
Also, I hadn’t checked before, but these pages are not showing any data: Overview, Revenue, Orders, Variations.
These pages ARE displaying good data: Products, Categories. We’re not using any Coupons, and don’t collect taxes.
Forum: Plugins
In reply to: [WooCommerce] Reports working, Analytics Overview Page NotI assume you meant WooCommerce when you said “disable the app”. I just tried your suggestion, and that didn’t change anything on the overview page. Thanks, though.
Forum: Plugins
In reply to: [WooCommerce] Reports working, Analytics Overview Page NotNo – the client is not marking orders as completed. It’s a very low tech company, and only gets the emails, they never do anything on the website.
In any case your suggestion makes no sense – as data <span style=”text-decoration: underline;”>is</span> displayed correctly on the Categories and other pages- it only the overview page that does not work correctly.
This isn’t really about my customer – they don’t care about these reports. I’m pointing this out because I believe it’s a bug, and probably something that should be fixed for other users.
I’m getting the same error message. Had to revert to the last version to restore some sites.
Update, sorry for the false alarm, but I found the solution. Apparently WooCommerce does set sender info differently.
https://ww.wp.xz.cn/support/topic/woocommerce-wrong-reply-to-email-address-sender/
Egg on face, but maybe this can help someone else.
Forum: Plugins
In reply to: [Contact Form 7] Version 5.4 breaking confirmations – VerifiedSo today, WP Rocket published a new update. Apparently the non-responsive form issue I originally posted here was due to a compatibility issue that changed when CF7 was updated to 5.4:
3rd party compatibility: Fix Defer JS problem with Contact Form 5.4 (#3625)
I updated WP Rocket, and updated to 5.4, and the forms now work correctly.
Hopefully this can help some others.
Forum: Plugins
In reply to: [Contact Form 7] Version 5.4 breaking confirmations – VerifiedForum: Plugins
In reply to: [Contact Form 7] Version 5.4 breaking confirmations – VerifiedOh, and in case it wasn’t clear – the forms DID work (emails were sent) in version 5.4 – they just never confirm anything has happened to the end users. If I hit the button 4 times, I’d get 4 identical emails. This confirmed that user behavior was causing the duplicate email/form submissions – but the 5.4 update was why the users were suddenly hitting the submit button over and over.
Forum: Plugins
In reply to: [Header Footer for Beaver Builder] Mobile Menu – Cache issueWe did submit a ticket, will respond there.
- This reply was modified 6 years, 4 months ago by AUMW-Jay.
Forum: Plugins
In reply to: [Header Footer for Beaver Builder] Mobile Menu – Cache issueWe have been experiencing the EXACT same issue, and it’s leading us to move to different methods for implementing headers. In our case, it is using this plugin with the Beaver Builder Theme/Child. Sometimes the trigger is just a menu update.
One clue you should investigate: I’ve seen PHP errors that make me think that a server-side cache used by many shared hosting providers (Endurance Page Cache) that is added as a must-use plugin is trying to send the header twice. I don’t know if this is a cause or an effect – but I’m fairly sure it’s related.
Here’s the error log item (i’ve removed the account name for privacy) that was the only PHP error recorded yesterday when I had this issue on one of our sites. This one is on GoDaddy, but the same has happened on Bluehost:
[27-Jan-2020 16:06:11 UTC] PHP Fatal error: Uncaught Error: Call to undefined function is_user_logged_in() in /home/accountnamehere/public_html/wp-content/mu-plugins/endurance-page-cache.php:721
Stack trace:
#0 /home/accountnamehere/public_html/wp-content/mu-plugins/endurance-page-cache.php(760): Endurance_Page_Cache->is_cachable()
#1 /home/accountnamehere/public_html/wp-includes/class-wp-hook.php(288): Endurance_Page_Cache->finish(”)
#2 /home/accountnamehere/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#3 /home/accountnamehere/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /home/accountnamehere/public_html/wp-includes/load.php(947): do_action(‘shutdown’)
#5 [internal function]: shutdown_action_hook()
#6 {main}
thrown in /home/accountnamehere/public_html/wp-content/mu-plugins/endurance-page-cache.php on line 721- This reply was modified 6 years, 4 months ago by AUMW-Jay.
Forum: Plugins
In reply to: [Download Monitor] Question about Server CPU LoadThank you, that’s the information I needed. I’ll see if the client is willing to move to S3 storage, or if the need for a secure link is or isn’t important to them. I appreciate your responsiveness!
Forum: Plugins
In reply to: [Download Monitor] Question about Server CPU LoadThanks for the reply. On the server I’m dealing with, PHP execution time is 1,800 seconds, and the PHP memory limit is 768 MB. Those don’t seem like low numbers to me. I’m trying to ensure we’re not going to continue to have download failures – and that’s why I’m looking for more info about the Google Drive add-on.
If the download is managed with PHP, which executes on the server, then why would moving the files to an external host have any effect on the download of large files one way or another?
Also, your documentation for the Google Drive add-on says the Google Drive location will be hidden, so I’m not sure if/what the difference would be if we went to S3. Is that documentation incorrect? Or is the S3 plugin somehow vastly different than the plugin for Google Drive? It seems to me the whole point of the plugin is keeping the drive location hidden — otherwise, I could simply stick a direct link on the site to the Google Drive file(s).