Hi thomashenryhoran,
Thank you very much for your recommendation, we attach great importance to your product experience and feedback, because it can help us do better. Your insights offer significant opportunities for improvement. Our current products aim to provide a compliant, user-friendly experience while effectively reducing customer costs. If you encounter more specific usage problems, please feel free to consult on our official website, and we will help you in time answer.
Best,
AURPAY
Is the problem solved now? I also encountered a similar problem.
I am very sorry about your experience, can we communicate about these plugins by email or other methods? Communicate and explore ways that are more suitable for our business development and cost savings.