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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter bajoweb

    (@bajoweb)

    Hello,
    I finally used the plugin to import/export the customization and it works fine.
    Thanks for everything.

    Thread Starter bajoweb

    (@bajoweb)

    Hi Francesco,

    You’re right the issue isn’t related with theme. I don’t know where the exact problem was but after your advice about the server and permissions, and pasivity of hosting support I decided migrate the site and the issue was fixed.

    I keep the problem with the child theme and woocommerce style but everything works fine and I already use mega menu plugin without issues.

    After customized theme and woocommerce and change theme to child theme I loose logo in the menu, some colours of woocommerce and any footer widgets, this is wrong right?

    I use child theme from the oficial site of Proteo and I don’t add any file, folder or code. I could customize again child theme but what is your recomendation?

    Thank you for the patience.

    Thread Starter bajoweb

    (@bajoweb)

    The provider hosting said something like that too, it depends of wordpress or plugins.
    But the first installation of this site was Nielsen and then I changed to Proteo, no more changes. All with Yith software…

    Thread Starter bajoweb

    (@bajoweb)

    Troubles with chakout page too. I can’t fill form and send.

    End of script output before headers: admin-ajax.php, referer: https://clave10regalos.com/checkout/
    
    (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: https://clave10regalos.com/checkout/
    
    (32)Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: https://clave10regalos.com/checkout/
    
    Thread Starter bajoweb

    (@bajoweb)

    Thank you Francesco.
    I tried permalinks but doesn’t work.
    I never used ssl plugin, maybe i’m wrong but I don’t think so solved by this way
    This is the error_log: https://drive.google.com/file/d/1r2NzULKBAa0cKAiVP1zlk0xHF6CHwpBT/view?usp=sharing

    All the troubles came after change Nielsen to Proteo, I don’t Know if with something wrong with the process or something inherited, or whatever.
    And any warnings from the server:

    Warning mod_fcgid: stderr: PHP Notice: wp_enqueue_script() ha sido llamada <strong>de forma incorrecta</strong>. El script \xc2\xabwp-editor\xc2\xbb no debe ponerse en cola junto con el nuevo editor de widgets (wp-edit-widgets o wp-customize-widgets). Por favor, visita <a href="https://ww.wp.xz.cn/support/article/debugging-in-wordpress/">Depuraci\xc3\xb3n en WordPress</a> para m\xc3\xa1s informaci\xc3\xb3n. (Este mensaje fue a\xc3\xb1adido en la versi\xc3\xb3n 5.8.0). in /var/www/vhosts/39163329.servicio-online.net/clave10regalos.com/wp-includes/functions.php on line 5768, referer: https://clave10regalos.com/wp-admin/options-permalink.php

    [client 52.189.215.54] ModSecurity: Warning. String match "faultCode</name><value><int>403<" at RESPONSE_BODY. [file "/etc/httpd/conf/modsecurity.d/rules/custom/003_i360_2_bruteforce.conf"] [line "289"] [id "33375"] [msg "IM360 WAF: XMLRPC fault response||MV:<?xmlversion=\\"1.0\\"encoding=\\"UTF-8\\"?><methodResponse><params><param><value><array><data><value><struct><member><name>faultCode</name><value><int>403</int></value></member><member><name>faultString</name><value><string>Nombredeusuarioocontrase\\xc3\\xb1aincorrectos.</string></value></member></struct></value></data></array></value></param></params></methodResponse>||T:APACHE||"] [severity "NOTICE"] [tag "service_i360custom"] [tag "noshow"] [hostname "clave10regalos.com"] [uri "/xmlrpc.php"] [unique_id "YhidsWYuyLMSdXdtbdUOSAAAAAc"]
    (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: https://clave10regalos.com/wp-admin/widgets.php

    Thread Starter bajoweb

    (@bajoweb)

    It seem like widgets native page don’t get the changes makes in the appearance (personalize) page of proteo theme.
    I save the changes but in widgets page keeps the old customization.
    All of this without any plugin activated.
    I tried to clean .htacces file and save parmalinks too but is the same issue “invalid JSON answer”. And recently new critical error with another plugin.
    it is urgent.

    Thanks

    Thread Starter bajoweb

    (@bajoweb)

    Hi Francesco,
    Thank you for your time but this is a standard answer.
    Three response in almost 3 weeks with a contradiction and good practice advice.

    Can I have help by any other way?`

    Thread Starter bajoweb

    (@bajoweb)

    Thread Starter bajoweb

    (@bajoweb)

    Hi
    please I need an answer, I can’t use customization for yith plugins that I used in the old child theme.
    I don’t think that the issue is related with the server.
    Can you help me?
    thanks

    Thread Starter bajoweb

    (@bajoweb)

    Hi,
    I tryed with that child theme but the issue is the same.
    I don’t know why, This is the code for functions.php

    function yithproteo_child_enqueue_styles() {
    	wp_enqueue_style( 'yith-proteo-style', get_template_directory_uri() . '/style.css', array( 'select2' ), YITH_PROTEO_VERSION );
    	wp_enqueue_style( 'yith-proteo-child-style',
    		get_stylesheet_directory_uri() . '/style.css',
    		array( 'yith-proteo-style' ),
    		wp_get_theme()->get( 'Version' )
    	);
    }
    
    add_action( 'wp_enqueue_scripts', 'yithproteo_child_enqueue_styles' );
    

    Like I said, I had troubles with megamenu plugin and widgets.
    I’m trying to change to child theme right now and there are a few errors in the server:

    	500	GET /wp-admin/themes.php?activated=true HTTP/1.0
    
    AH01797: client denied by server configuration: /var/www/vhosts/39163329.servicio-online.net/clave10regalos.com/wp-content/uploads/woocommerce_uploads/, referer: https://clave10regalos.com/wp-content/uploads/woocommerce_uploads/
    
    (32)Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: https://clave10regalos.com/wp-admin/themes.php
    
    Thread Starter bajoweb

    (@bajoweb)

    Hola,

    Por favor, ¿alguna recomendación sobre mega menu para integrar en proteo?
    Quad menú no genera errores pero en la vista móvil no termina de adaptarse bien.

    Estoy teniendo problemas también con el tema hijo, no carga el estilo de woocommerce. Además tenia un par de archivos en el tema hijo anterior (para ajustar el plugin de facturas, también de Yith) y unos ajustes en el functions pero al activar el tema hijo de proteo se desconfigura el menú y no carga bien los estilos de la tienda.
    Vengo de utilizar una plantilla de Yith también (Nielsen).

    ¿Alguna idea?
    Gracias.

    Thread Starter bajoweb

    (@bajoweb)

    ¿Hay algún plugin para manejar el menú de Proteo que funcione mejor?

    Thread Starter bajoweb

    (@bajoweb)

    Parece que es el plugin Max Mega Menu el que estaba dando guerra.
    ¿habría alguna forma de no prescindir del plugin?

    Thread Starter bajoweb

    (@bajoweb)

    Disculpa ha sido un error mio.
    He confundido el plugin.
    Saludos y gracias.

Viewing 14 replies - 1 through 14 (of 14 total)