@webdevmattcrom – Thanks! Interestingly, I didn’t make any changes, but today it is working on our site. I have no explanation why it worked when I first installed it, then stopped working, then started working again.
I am also having this issue. It shows the correct rating and the correct link, but says I have no reviews.
http://disasterdrs.com/reviews/
https://plus.google.com/+DisasterDoctorsNorthSaltLake/about?hl=en-US