Bartek
Forum Replies Created
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Forum: Plugins
In reply to: [ShopMagic Abandoned Cart Recovery for WooCommerce] Cart link not workingHi @nymla
{{ cart.link }}will not produce a clickable link, only a raw form of HTML link. This way you have the flexibility to use it the way you want, e.g., to make a clickable link with text ‘Return now’, you could wrap it in HTML markup<a href="{{ cart.link }}">Return now</a>As to using images of products, you can use
{{ cart.items | template: 'grid_2_col' }}placeholder. This will output images in a grid of 2 items per row. There’s also a 3_col variant. You can see the settings for yourself by clicking the placeholder name in automation editor sidebar – the popup with placeholder description and options will appear.Best regards,
BartekHi @kaiyang
This can be handled with our free extension to ShopMagic – Abandoned Carts. After activation, is settings, you will have an option to enable exit-popup for customers. It’s not entirely what you are asking for, but I hope this functionality covers your need.
Forum: Plugins
In reply to: [ShopMagic - email automation] email tracking can’t be disabled (again)Hi @zappob
I really am sorry to hear that. Across 3.0.7 and 3.0.12 there shouldn’t be any changes with regard to saving settings.
We will investigate the issue and keep you posted on any updates.
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] Fatal error whith double opt-in confirmationI will close this thread due to prolonged inactivity, but feel free to post further responses if you follow up with additional details.
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] Problems with icloudHi @skus
I will close this thread due to prolonged inactivity, but feel free to post further responses if you find something out.
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic for Google Sheets] Google sheets doesn’t show in settingsHi @larsky67 and @iainchedworth
I wanted to mention that recent release of ShopMagic for Google Sheets in conjunction with ShopMagic for WooCommerce 3.0.9 brings back the connection.
Sorry to keep you waiting so long!
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] Put e-mail in a list after sending an E-mailHi @3dtobias
I just wanted to mention that we’ve released ShopMagic 3.0.9. Make sure to update and confirm bug is resolved.
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] Put e-mail in a list after sending an E-mailHi @3dtobias
Your set-up seems to be good for the task you want to achieve, unfortunately, there’s been an issue on our side 🙁
The issue with signing a customer on a selected list will be resolved in an upcoming bugfix release, so stay tuned!
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] emails not being receivedHi @mandeeej
With upcoming week, we plan to release an update which should resolve your issues. Stay tuned!
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] check out errorHi @bayar123 and @mallarden
Next week will bring an update with some critical bug fixes which also affects your issue. After upgrading to ShopMagic 3.0.9 there should be no more checkout processing errors.
Could you open developers console in your browser (usually F12) and navigate to network tab? Then, try to save automation again and type in network tab search “automation” — as one of the last entries, you should see the actual request we send to save the automation. Open this up and look for tab “Preview” or “Response”. Paste it here, and we will be able to tell a bit more about the cause of the trouble.
Thank you in advance, and I apologize for those issues!
Best regards,
BartekForum: Plugins
In reply to: [ShopMagic - email automation] {{ customer.name }} showing wrong nameHi @zappob
The issue is related to ShopMagic after 3.0 release or in general?
There are chances that customer.name and order.billing_name diverge because a customer is stored once per account by ShopMagic, meaning that if some customer (registered or retreived by cookies) uses different name for a billing details than before, those will be displayed as order.billing_* and customer.name is not updated (on purpose).
For such cases, it may be more advisable to use order-related placeholders, if you would rather rely on present details, not those which we associate with original customer.
- This reply was modified 3 years, 3 months ago by Bartek.
Forum: Plugins
In reply to: [ShopMagic - email automation] What the hell happened to version 3?Regarding point 2 above, the following information: line breaks and paragraphs are (still) missing in the source code view, but the source code of the mail is still correct. How can this be?
This discrepancy is due to Tiny v4 (used in WordPress) and v6 (in ShopMagic) incompatibility. TinyMCE used to mark new lines with
\nwhich is not unusual in programming, but at present editor fully uses HTML notation, and paragraphs are wrapped in<p>HTML element, without requirement for\ndelimiter.From a programmatic point of view, it doesn’t matter whether it’s
<p>or\nwhile we use text content to send an email, but when Tiny loads text, which split paragraphs with\n, those signs are ignored at display, leading to merge line contents.It’s a silly issue, which we’ve tried to tackle before actual release, but during tests we’ve noticed that replacing
\nwith<p>in users’ message oftentimes resulted in whitespace duplication, both in editor and resulting email. Unfortunately, this forced us to revert changes, as we’ve decided it’s better to display it wrong on the admin side, but ship it to the client correctly, than break for both sides.I hope, it was extensive enough explanation 🙂 Finally, we will find a way 😉
This icons still not showing up. Do you use a special font?
Could you attach a screenshot? The font is embedded in code, so it shouldn’t behave this way.
Forum: Plugins
In reply to: [ShopMagic - email automation] What the hell happened to version 3?Sure thing, TinyMCE is supposed to be our upcoming main focus, and we have already come to conclusion that File tab in menu is irrelevant 🙂