bbirkett

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  • Forum: Plugins
    In reply to: [Interactive Content – H5P] Can’t edit or create new question
    Thread Starter bbirkett

    (@bbirkett)

    3 years, 9 months ago

    Awesome: yes, that worked. Really weird that this developed, but we are very, very grateful for the fix.

    Thank you!

    Forum: Plugins
    In reply to: [Interactive Content – H5P] Can’t edit or create new question
    Thread Starter bbirkett

    (@bbirkett)

    3 years, 9 months ago

    Thanks for the troubleshooting suggestion. I’ve added the line.

    Most of the errors look to me to be the same with aggregation disabled, except on this page 

    
Source map error: Error: request failed with status 404
Resource URL: https://mathenodev7.wpengine.com/wp-content/uploads/h5p/cachedassets/ec5bc20fc9de39ee410a16c87d58674f8f4e427d.js
Source Map URL: ractive.min.js.map

    is now 

    
Source map error: Error: request failed with status 404
Resource URL: https://mathenodev7.wpengine.com/wp-content/uploads/h5p/libraries/RactiveJS-0.8/ractive.min.js?ver=0.8.14
Source Map URL: ractive.min.js.map

    By the way, for troubleshooting purposes I’ve disabled almost all other plugins on this site, including ‘Autoptimize,’ which I know can often be the source of aggregation issues.

    Thank you, very much, for your continued help here!

    Forum: Plugins
    In reply to: [Interactive Content – H5P] Can’t edit or create new question
    Thread Starter bbirkett

    (@bbirkett)

    3 years, 9 months ago

    Might have found the problem here: a different page, which has a working H5P question we created on it, shows this error:

    
Source map error: Error: request failed with status 404
Resource URL: https://mathenodev7.wpengine.com/wp-content/uploads/h5p/cachedassets/ec5bc20fc9de39ee410a16c87d58674f8f4e427d.js
Source Map URL: ractive.min.js.map

    We’ve searched, and that .map file seems not to be on the site at all. The folder wp-content/uploads/h5p/libraries/RactiveJS-0.8/ is present with the files library.json and reactive.min.js, but not the .map.

    I’m hoping that this new information might help you suggest a path toward a fix. As before, we deeply appreciate anything you can offer.

    Thanks very much, and I hope you’re having/have had a nice weekend.

    Forum: Plugins
    In reply to: [Interactive Content – H5P] Can’t edit or create new question
    Thread Starter bbirkett

    (@bbirkett)

    3 years, 10 months ago

    Apologies: meant to say that this is affecting all of the content types we use, which include drag the words, multiple choice, advanced fill the blanks, and find the hotspot.

    I uploaded two sample .h5p files from h5p.org (for multiple choice and drag the words) so we can be sure they should work, and put them on this page: https://mathenodev7.wpengine.com/h5p-testing-page/, which shows the same errors in the console. Happy to provide backend access if that’d be helpful, and also know your support can only go so far.

    Really appreciate whatever insights and suggestions you can offer!

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