Like @dimalifragis it happens to me with all the videos not with one in particular. I am using the onelist theme, however I have already tried with other themes and also deactivating the other plugins and the problem persists.
screen: https://snipboard.io/Mhayo4.jpg
My store sells codes from iTunes and other brands. I have the plugin configured to automatically send the codes when the order is to be “processed”. On about 60% of orders, the plugin works flawlessly. In other orders, the customer buys 10 licenses when the order is processed, the plugin only sends 6 or 7 codes, even when the stock is sufficient. Even on many orders, the plugin doesn’t send any code or assign it to the order. I haven’t seen any more cases like this on the forum, so I hope it’s an easy problem to solve.
I would very much like to continue with this plugin as it is the best there is for my need but I urgently need to resolve it.
I will make a donation, I am very happy with the great work they have done.
