bellitech

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  • Forum: Fixing WordPress
    In reply to: Fix WordPress Address and Site Address URL Issue
    Thread Starter bellitech

    (@bellitech)

    6 years, 3 months ago

    Yes that was the first thing I checked was the DNS records. They all check out correctly.

    The hosting provider is a free web hosting provider. It is not Cpanel. I wished it were.

    It is not the most user friendly system either.

    I have submitted a support ticket to the free web hosting service. Will see what they come back with.

    Forum: Fixing WordPress
    In reply to: Fix WordPress Address and Site Address URL Issue
    Thread Starter bellitech

    (@bellitech)

    6 years, 3 months ago

    I have opened the htaccess file in editor. No where in there does it refer to domain name2 at all

    I have also gone into the Dashboard and emptied cache.

    It doesnt seem like a front end issue. Must be something in the back-end?
    Just cannot find where it is.

    Site owners says she did not go into the backend at all. Only in the WordPress Dashboard and changed the WordPress and Site Name URL

    Forum: Fixing WordPress
    In reply to: Fix WordPress Address and Site Address URL Issue
    Thread Starter bellitech

    (@bellitech)

    6 years, 3 months ago

    OK.

    I can log into the Dashboard. The WordPress Address and the Sit Address URL are now shoing correctly. I can log into the Dashboard by entering the domain name/wp-admin

    However if I type in the http://www.domainname
    it redirects to this other domain name for which there is nothing so thus shows a This site cant be reached error.
    I can see in the address bar it is trying to open the other website address instead of the original and correct website address.

    Where would this re-direct be happening?
    She only changed details in the WP Dashboard.
    I cannot see any re-direction settings active in the hosting account.

    • This reply was modified 6 years, 3 months ago by bellitech.
    Forum: Fixing WordPress
    In reply to: Fix WordPress Address and Site Address URL Issue
    Thread Starter bellitech

    (@bellitech)

    6 years, 3 months ago

    Thanks for that. This has half fixed the issue. But there still seems to be a re-direct happening somewhere when we type in the domain name.

    Maybe that re-direct is not happening in WordPress but in the hosting. I will have a look at that.

    But I think I can at least get into the WordPress Dashboard now.

Viewing 4 replies - 1 through 4 (of 4 total)