ben007

Hi Roxy. I have completed as per your guide and there was no change. I have added screenshots for Analytics-Overview, Products, Orders and Revenue.

The only one that displays the sales value is Analytics-Products.

https://snipboard.io/dEX3UO.jpg

https://snipboard.io/5qWEhf.jpg

https://snipboard.io/Tknh46.jpg

https://snipboard.io/SVDWg0.jpg

I am a little unsure why there is a difference beween the overview and other options.

I have even changed themes to see if that made any difference and it did not. 🙁

Hi Roxy.

Yes I have completed alll that and the issue is still there. I have pasted the support log as requested.

WordPress Environment

WordPress address (URL):
Site address (URL): 
WC Version: 7.4.1
REST API Version: ✔ 7.4.1
WC Blocks Version: ✔ 9.4.4
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

Server Environment

Server Info: nginx/1.18.0
PHP Version: 8.1.2-1ubuntu2.11
PHP Post Max Size: 200 MB
PHP Time Limit: 30
PHP Max Input Vars: 2000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.12-MariaDB-0ubuntu0.22.04.1
Max Upload Size: 200 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 7.4.1
WC Database Prefix: WiPmsN_
Total Database Size: 428.79MB
Database Data Size: 239.77MB
Database Index Size: 189.02MB
WiPmsN_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
WiPmsN_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
WiPmsN_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
WiPmsN_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
WiPmsN_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_actionscheduler_actions: Data: 0.06MB + Index: 0.11MB + Engine InnoDB
WiPmsN_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
WiPmsN_blockonomics_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
WiPmsN_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
WiPmsN_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
WiPmsN_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_options: Data: 4.48MB + Index: 0.17MB + Engine InnoDB
WiPmsN_postmeta: Data: 1.52MB + Index: 0.11MB + Engine InnoDB
WiPmsN_posts: Data: 0.36MB + Index: 0.06MB + Engine InnoDB
WiPmsN_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_usermeta: Data: 202.73MB + Index: 167.31MB + Engine InnoDB
WiPmsN_users: Data: 29.55MB + Index: 19.58MB + Engine InnoDB
WiPmsN_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
WiPmsN_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
WiPmsN_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
WiPmsN_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
WiPmsN_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
WiPmsN_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
WiPmsN_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
WiPmsN_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
WiPmsN_woo_wallet_transactions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
WiPmsN_woo_wallet_transaction_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

Post Type Counts

attachment: 80
elementor_library: 1
metform-form: 2
nav_menu_item: 32
page: 26
post: 4
product: 15
shop_order: 2
wc_product_table: 1
wp_global_styles: 2
wpcode: 2

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (16)

Airwallex Online Payments Gateway: by Airwallex – 1.2.2
Akismet Anti-Spam: by Automattic – 5.0.2
Authenticate Imported XF Users: by Gigi – 1.0.0
Element Pack Pro: by BdThemes – 6.12.2
Better Search Replace: by WP Engine – 1.4.2
WordPress Bitcoin Payments - Blockonomics: by Blockonomics – 3.5.8
Duplicate Page: by mndpsingh287 – 4.5.1
Elementor Pro: by Elementor.com – 3.11.3
Elementor: by Elementor.com – 3.11.2
WPCode Lite: by WPCode – 2.0.8.1
Simple Cloudflare Turnstile: by Elliot Sowersby
RelyWP – 1.17.2

UiCore Framework: by UiCore – 4.1.5
TeraWallet: by StandaloneTech – 1.4.6
WooCommerce: by Automattic – 7.4.1
WP Crontrol: by John Blackbourn & crontributors – 1.15.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.12

Inactive Plugins (2)

Age Verification for eCommerce: by AgeChecker.Net – 1.15.0
TNABoard: by Gigi [email protected] – 1.0.0

Dropin Plugins (1)

maintenance.php: maintenance.php

Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #50 - /terms-conditions/

Theme

Name: Brisk Child
Version: 1.0.0
Author URL: https://uicore.co
Child Theme: ✔
Parent Theme Name: Brisk
Parent Theme Version: 4.0.5
Parent Theme Author URL: https://uicore.co
WooCommerce Support: ✔

Templates

Overrides: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔ Next scheduled: 2023-03-05 06:31:05 +00:00
Options: ✔
Notes: 47
Onboarding: skipped

Action Scheduler

Complete: 94
Oldest: 2023-02-01 21:05:13 +0000
Newest: 2023-03-04 11:06:08 +0000

Failed: 3
Oldest: 2023-03-03 16:48:49 +0000
Newest: 2023-03-04 10:50:20 +0000

Pending: 4
Oldest: 2023-03-04 11:50:20 +0000
Newest: 2023-03-06 10:50:20 +0000

Status report information

Generated at: 2023-03-04 11:06:54 +00:00
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