Ben from Clearpay
Forum Replies Created
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Forum: Plugins
In reply to: [Clearpay Gateway for WooCommerce] Undefined $locale variable Version 3.8.1Fantastic, thanks for confirming.
Forum: Plugins
In reply to: [Clearpay Gateway for WooCommerce] Undefined $locale variable Version 3.8.1Thank you for your patience and understanding, @spottedpaint. Just to confirm, did you install version 3.8.2 and verify that the error is resolved in your environment?
Forum: Plugins
In reply to: [Clearpay Gateway for WooCommerce] Undefined $locale variable Version 3.8.1Hi @spottedpaint,
Thanks very much for reporting this so promptly. The team has looked into this and confirmed that something was corrupted during the release upload. We will patch this as soon as possible and release as version 3.8.2. Please feel free to rollback to 3.7.3 in the meantime, although you can expect a fix to appear on the plugin directory within the next 30-60 minutes.
Thank you.
Forum: Plugins
In reply to: [Clearpay Gateway for WooCommerce] version 3.7.1 breaking payment pageHi @mqlqtouch,
Thank you for the message.
The team would like to assist with this challenge. To facilitate this, please submit a support request including a link to this post using the following web form: https://afterpay.formstack.com/forms/global_merchant_technical_support
A member of the team will then reach out to you within 1 business day.
Thank you.
Hi @ttousif,
Thank you for the message.
The team would like to assist with this challenge. To facilitate this, please submit a support request including a link to this post using the following web form: https://afterpay.formstack.com/forms/global_merchant_technical_support
A member of the team will then reach out to you within 1 business day.
Thank you.
Hi @mrmoyeez,
Thank you for your message.
There are a number of reasons why this could be happening including but not limited to:
- The hooks that are being used in the settings page are not implemented in the theme. If this is the case finding an appropriate hook in the theme and setting that in the Clearpay settings page should address the challenge.
- A page builder is being used and isn’t compatible with the hook method. In this case, using the shortcodes allows the messaging to display. The easiest way to use these would be in a product template page setup in the page builder plugin so that it doesn’t need to be added to every page. For product pages, the relevant shortcode is
[clearpay_paragraph]
If the above 2 solutions do not address the challenge or assistance would be welcomed in implementing either of them, please submit a support request including a link to this post using the following form: https://afterpay.formstack.com/forms/global_merchant_technical_support
A member of the team will then reach out to you within 1 business day.
Thank you.