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Forum: Plugins
In reply to: [Import and export users and customers] double email on import

Thread Starter bhbikesfr
(@bhbikesfr)

2 years, 1 month ago

I know well that it is not linked to the plugin which is great by the way

I hope someone has had the same type of problem as me to help me find the answer.
Thank you for your time I will continue my research

Forum: Plugins
In reply to: [Import and export users and customers] double email on import

Thread Starter bhbikesfr
(@bhbikesfr)

2 years, 1 month ago

French is mine 😉

yes it’s the pro tutor as well as others but I deactivated them all to test and cleaned the cache

I really tried and searched before asking for help

Forum: Plugins
In reply to: [Import and export users and customers] double email on import

Thread Starter bhbikesfr
(@bhbikesfr)

2 years, 1 month ago

English is not my first language, I made myself understood poorly.

I modified the sending of emails in Woocomerce first, it didn’t change anything.
I deactivated ALL plugins except the import one
I changed the theme
and I have both emails each time

As if a parameter was wrong somewhere but I really can’t find where

Forum: Plugins
In reply to: [Import and export users and customers] double email on import

Thread Starter bhbikesfr
(@bhbikesfr)

2 years, 1 month ago

Hello, thank you for your message

Yes I deactivated all the plugins it’s the same.
I also canceled the email requests via Woocommerce but that doesn’t change anything
I have the email which gives the connection information and another which gives a link to configure the password

Viewing 4 replies - 1 through 4 (of 4 total)