Okay! I’ll have a chance to dig into this issue tomorrow morning — so don’t close this just yet!
Thanks for the links.
@conschneider No. The mail log shows that an email should have went out with the test order but nothing is received in the inbox for the email associated with test order.
If we go into the WP Mail Logging Log, I have the option to resend it manually, which does show in the inbox.
