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Thank you, Asya! The site is now connected to 10Web. Changing the info background transparency to 0 worked just as you said – problem solved, and now I’m exploring the other tools the premium version offers.
First I had to upgrade to Premium for access to Gallery Themes, then install the 10Web Manager plugin. I did both.
The next step was to connect my website to 10Web. However, on every attempt the “Connect” operation has failed with the error message :cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received.”
Any idea why this might be happening? 10Web didn’t ask me for the site password and I’m wondering if that might be the issue.
