bimond

Hi @stephanieliy and thanks for taking my issue to heart. As you also wrote, it is clear that this is not a specific problem of the plugin, but more general. I therefore contacted the assistance service of the hosting where our site is hosted hoping, with the opening of this new ticket, to find more assistance than previously.
If you don’t mind, I’m reporting the text of the ticket so that, from the list of other problems found, maybe you can, thanks to your experience, get an idea of what the problem could be. Thanks again for your help.
“Hello, I’m opening a new ticket as whoever followed my previous ticket was unable to provide any solution and suggested that I contact the colleague who oversaw the transfer from my previous hosting service (Servage) to you.
The problem is that in carrying out the transfer a series of problems occurred with consequent malfunctioning of the site.
I’ll list the problems I’ve encountered so far, starting with the premise that upgrading the site from the current version of PHP (7.0.33) to a more recent version causes the site to be unreachable.
1) if I try to modify a page, the error message Failed to initialize plugin: et_quicktags appears
2) in the pages where images were inserted, the writing [table id=4 /] appears in their place
3) on the page dedicated to the registration of new members, the code [pdb_signup] appears instead of the registration form
4) on the page dedicated to contacts, the code [formidable id=6] appears instead of the relevant form

You have no problem contacting the developers of the plugin(s) as suggested to me by the person who managed my ticket: this is obviously a structural problem that needs to be identified and resolved. I remember that the site, before the migration, was fully functional in all its parts. In the migration service that you offer and which, having other sites with you, I have made use of, I believe it must be considered dutiful that this takes place without any subsequent discomfort or malfunction, which the customer certainly cannot take care of, for its resolution, but who physically carried out the operation, possibly, in the case, by contacting the previous hosting service, to reach a solution. I therefore ask you to be able to take advantage of adequate assistance, useful for solving the problems listed. I look forward to your directions, thank you.”