bizdev

Hi Thomas,

Thanks for the quick response. Please note that we have had this setup in place for over a year and it has functioned properly until recently.

1. We are using B2BKing Core
2. We are using woocommerce subscriptions and enhancer for woocommerce subscriptions
3. The product(s) are all designated as “Simple Products”. They are not active for “product level subscription”. Instead, we have “cart level subscriptions” enabled under woocommerce which is tied to a Monthly Subscription plan.
4. Are you configuring the B2B price directly when editing the product? or is it being configured through a dynamic discount rule? This is a bit of a longer answer..

We have multiple groups in B2BK; we’ll use Silver and Gold as an example. Each product is configured for 3 pricing levels; MSRP (non-b2bk members), Silver and Gold members. For example…

Product – Popcorn

Pricing – Popcorn MSRP: $10 | Popcorn Silver: $7 | Popcorn Gold: $5

When a B2BK Gold member makes a purchase and subscribes, the primary order is submitted with the correct pricing: Popcorn Gold at $5

The subscription order however, is created as Popcorn Gold: $10.

This means all following orders will be charged at the incorrect price for that member.

If I remove the product from the subscription and re-add, the correct price is applied. However, if there are discounts applied (via recurring coupons), the product loses that discount so this is not a viable option because I am unable to apply discounts to a subscription order (because they are applied from the parent order).

Hope this helps to paint a better picture.

Best,

Freddy