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  • We’re seeing the same issue of “CAPTCHA EXPIRED: The CAPTCHA verification for this login attempt has expired. Please try again.” We had to turn off reCAPTCHA under ‘Login Security’ as a result. However, we use Divi and also have reCAPTCHA V3 setup on form fills and they work just fine. It seems to me that the issue is related to how WordFence works with reCAPTCHA. Hopefully WF will have an update in the near future that resolves this issue.

    @mosscatski I’m sorry to hear that doesn’t fix the issue for you. This might be a silly question, but you’re using the license key from the most recent email you’d received. Correct? If I was able to help more, I would. Best of luck in getting things working.

    @wfpeter @g2ady @mosscatski @mbwd @davelo

    If you were having the same problem I outlined where a message comes up saying “Registration failed to complete within the expected time period. Please try again.” and suggesting you to “Please confirm that your email address is correct or enter an alternate email address and try again.” You might check to see if you received an email despite the error message. I found that for each attempt I made this morning an email was sent with a license key. While I was logged into the site we were trying to get licensed, I clicked the link from the email and was able to successfully install the key and complete the registration.

    @wfpeter It seems that the Wordfence system is populating an error that is incorrect and misleading, causing users such as myself to believe there is an error on Wordfence’s end when in fact the registration email was sent out as your new system is supposed to do. I’m assuming that most other posters didn’t realize an email was sent out because the error makes it seem like nothing happened and we were just stuck because the system timed out.

    I hope this helps everyone in this post thread.

    • This reply was modified 3 years, 5 months ago by bizbuzzllc.

    We’ve been trying for days to get the wordfence licenses activated. Same result every time. We receive an error that reads: “Registration failed to complete within the expected time period. Please try again.”

    It then suggests to “Please confirm that your email address is correct or enter an alternate email address and try again.”

    I’ve tried a different email and no matter what we get the same result. It seems that @prakumar229 is correct that there’s an issue on Wordfence’s end.

    @wfpeter There is no license to enter as the system is unable to register the provided email use to request a license.

    • This reply was modified 3 years, 5 months ago by bizbuzzllc.

    Awesome! Thank you for the response and explanation of how to achieve the customization we are seeking to do. Also good to know that the subscription would also allow additional customization. Thanks for the quick and helpful response!!

    Hello,

    I’ve noticed that most of the CSS that comes built in to the plugin is followed by !important making it impossible to make CSS changes to most elements. Specifically I would prefer to increase the height for class of .ti-review-content but can’t because of the !important that’s already in the CSS. So, can I do something with our child theme to override this or edit the plugin files directly? Please advise as I believe this is a better Google reviews plugin than most any others, especially stylistically, but without the ability to customize it becomes frustrating.

    Yours in Success,

    Biz Buzz LLC

Viewing 6 replies - 1 through 6 (of 6 total)