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  • Thread Starter bladetwick

    (@bladetwick)

    Thank you Jay.
    It might be a deal breaker for me as I was thinking to go for the ultimate version and to use alongside reservation confirmations feature (email or text) and the table plan, I would have liked that the customer to edit time or guest numbers as their plans change instead of having to cancel multiple times then rebooking (and as above creating more work for the host in the process).

    Having minimum experience in backend, i cannot see it being very difficult although i understand the priority might be low due to demand for this particular feature.
    The edit button could be a simple pop up for the user to edit their order/profile/booking just like any WP profile, coded as an add on for the jquery function, followed by an email submission to the customer and host of the new/edited data.

    Please do add it to the list and hopefully this will be an addition. Using the plugin daily and having to deal with this issue daily is what prompted me to post. Thank you for the reply regardless.

    Blade

    Thread Starter bladetwick

    (@bladetwick)

    No problem.

    Thank you again for the prompt response

    • This reply was modified 5 years, 7 months ago by bladetwick.
    Thread Starter bladetwick

    (@bladetwick)

    Hi Jay.
    Just trying to get to the bottom of it really.

    Alex from your support has emailed promptly, thank you for that, and I have responded that the free version does not allow for the VIEW BOOKINGS PAGE section to be accessed, the row is blank anyhow and no page exists for the bookings data.
    I can view bookings from the plug-in dashboard only.

    So:
    Customers details, booking times, their email and phone number have been crawled by google and shown on a NextGen gallery link. (Alex has a link and screenshot).

    I have since deleted NextGen plug-in, updates robots.txt file, deleted customer data, checked google crawl links so the details should disappear on next crawl.

    I have today posted on NextGen support here on .org and thought your plug-in might need to be looked also as it’s the data from here that’s being transmitted.
    The bookings are kept on the dashboard of the plug-in so how come they have ended up on google?
    We can get in real trouble with the new gdpr rules so might be worth looking at it.

    I have searched other names from bookings and found more of the same links on google.

    I hope I have eliminated the possible breach by NextGen gallery plug-in by deleting it and taking other necessary steps to secure our data.

    I will need to confirm to our customer when their details have been removed from google, so might be reassuring to know that you have also carried out necessary checks to ensure data will be kept safe. Maybe allow the make bookings private section on the free version?

    I have been using the plug-in for a month on the trial basis, we do need a booking system however I would need some reassurance if I was to consider upgrading to the full version.

    Thank you.

    Happy to delete the post when resolved as this is more of feedback rather than criticism however the fact remains that booking details ended up on google

Viewing 3 replies - 1 through 3 (of 3 total)