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  • I have this issue as well. I tried to verify the sender via the plugin. Originally it failed, but that was due to AWS permissions. We fixed the permissions, and the verification error went away. The email was sent to confirm the email address, and we did so; however, the email does not show in the verified list of senders in the plugin settings. Now we are continually getting error messages about failed sends.

    There’s no way to view why the message failed to send either, but I guess it’s because the plugin doesn’t have the verified sender?

    I’m not sure what our issue was, but went around the problem by installing an smtp extension, and sending mail through Amazon SES.

    This may be a WordPress issue or config issue actually. I don’t get Forgot Password emails either, and nothing in the mail log after submitting it. I also installed: https://ww.wp.xz.cn/plugins/check-email/ and don’t get an email (nothing in logs) either.

    I am seeing the same issue – WordPress 4.9.5, and the latest Contact Form 7. I am able to send mail via the php mail() command with a test PHP file, so I don’t think it’s the mail server or spam. I don’t see anything in the mail logs after submitting the form and otherwise don’t have any indication that mail is being sent, other than the “success” notification.

    Thread Starter blakeage

    (@blakeage)

    wp-load.php exists in /home/novelchild_prod/current

    “current” is actually a symlink to a /releases folder by the way. For example:
    /home/novelchild_prod/current -> /home/novelchild_prod/releases/20170206035940

    Most of the WordPress files are physically in:
    /home/novelchild_prod/releases/20170206035940

    I am using Capistrano deployment, which is why there is so much symlinking.

    Thread Starter blakeage

    (@blakeage)

    I’m using version 3.3 of the plugin.

    So I have
    /home/novelchild_prod/current as the root of the website
    Under that, I have
    wp-content/plugins
    wp-content/uploads

    …as symlinks to the shared folder (/home/novelchild_prod/shared/plugins, etc.).

    It is finding the email script fine, but I’m not sure why it is looking in “/home” for anything?

Viewing 6 replies - 1 through 6 (of 6 total)