bobbyscon

OK, I got it!

I had been trying to edit kbe_knowledgebase.php thinking it was the template for the parent page. What I actually needed to work on was archive-kbe_knowledgebase.php. I’ll have to make the same changes to the other php files, but at least I know what I need to change now.

FYI, there’s an awesome plugin called What The File that indicates which php file is powering a site, which is how I made the discovery above.

If anyone else is using the Zerif-Lite theme, I changed the archive-kbe_knowledgebase.php file from this:

<?php
    get_header();

    // Classes For main content div
    if(KBE_SIDEBAR_HOME == 0) {
        $kbe_content_class = 'class="kbe_content_full"';
    } elseif(KBE_SIDEBAR_HOME == 1) {
        $kbe_content_class = 'class="kbe_content_right"';
    } elseif(KBE_SIDEBAR_HOME == 2) {
        $kbe_content_class = 'class="kbe_content_left"';
    }

    // Classes For sidebar div
    if(KBE_SIDEBAR_HOME == 0) {
        $kbe_sidebar_class = 'kbe_aside_none';
    } elseif(KBE_SIDEBAR_HOME == 1) {
        $kbe_sidebar_class = 'kbe_aside_left';
    } elseif(KBE_SIDEBAR_HOME == 2) {
        $kbe_sidebar_class = 'kbe_aside_right';
    }
?>

<div id="kbe_container">

    <!--Breadcrum-->
    <?php
        if(KBE_BREADCRUMBS_SETTING == 1){

To this:

<?php
    get_header();

    // Classes For main content div
    if(KBE_SIDEBAR_HOME == 0) {
        $kbe_content_class = 'class="kbe_content_full"';
    } elseif(KBE_SIDEBAR_HOME == 1) {
        $kbe_content_class = 'class="kbe_content_right"';
    } elseif(KBE_SIDEBAR_HOME == 2) {
        $kbe_content_class = 'class="kbe_content_left"';
    }

    // Classes For sidebar div
    if(KBE_SIDEBAR_HOME == 0) {
        $kbe_sidebar_class = 'kbe_aside_none';
    } elseif(KBE_SIDEBAR_HOME == 1) {
        $kbe_sidebar_class = 'kbe_aside_left';
    } elseif(KBE_SIDEBAR_HOME == 2) {
        $kbe_sidebar_class = 'kbe_aside_right';
    }
?>

<div class="clear"></div>  <!-- added this -->

</header> <!-- / END HOME SECTION  -->  <!-- added this -->

<div id="content" class="site-content">  <!-- added this DOES NOT HAVE A CLOSE div TAG! -->

<div class="container">  <!-- added this -->

<div class="content-left-wrap col-md-12">  <!-- added this -->

<div id="primary" class="content-area">  <!-- added this -->

<div id="kbe_container">

    <!--Breadcrum-->
    <?php
        if(KBE_BREADCRUMBS_SETTING == 1){
    ...
    ...
    ...
    </div> <!-- added this -->
    </div> <!-- added this -->
    </div> <!-- added this -->

I have also started using a child theme, so I had to place the modified php template file into the child theme folder rather than modifying the file created in the parent theme’s folder.

I am still noticing that the footer “jumps” when the page initially loads. If someone knows how to resolve that, I’d love to know!

So the page with the Knowledgebase plugin in it has all of the content placed in the header div rather than a content div. I have tried messing around with kbe_knowledgebase.php and closed the header tag and added a content div, but nothing I did seemed to have any effect.

Using Chrome developer tools, I manually edited the header under the Elements tab to close after the END TOP BAR comment, and that resolved the knowledgebase section being cut off at the top, but didn’t resolve the footer issue. This change is only there during the session, though, and I don’t know where to make this change in the actual code so that it sticks.

I have deactivated and reactivated the plugin, as well as made sure I have the latest version.