Bryan Cady
Forum Replies Created
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It was setup with WooCommerce Product Add-Ons.
Here is the product page that the screenshot orders were made from too. I meant to give you that for inspection if needed.
https://bookplateink.com/product/b208-carl-spitzweg-man-on-ladder-the-bookworm-bookplate/
Hi Moses,
Here is the information you requested and a little more than might help.
Status Report:
https://pastebin.com/NNEph4em
Here are screen shots of emails from two separate orders of the same product. One where variables are correct and one where they are not.
Options correct admin email
https://www.dropbox.com/scl/fi/3s6s4rlek35nwle7esiml/options-correct.jpg?rlkey=bg1e552qckuks7za3nnm4yk8h&dl=0
Same product/different order and the options don’t appear.
https://www.dropbox.com/scl/fi/w9udqou7ulah1hg2y37cn/options-missing.jpg?rlkey=wd50ua6b3rkcknx87k4na5har&dl=0
The order page in the backend of Woo where products are correct.
https://www.dropbox.com/scl/fi/tnwwor4nj5723alqzm53p/order-post-correct.jpg?rlkey=5zl53alzshqlw1ebpgjjl2tj2&dl=0
The order page in the backend of Woo where products are missing
https://www.dropbox.com/scl/fi/une5xp89zlg0uhtxycno2/order-post-missing.jpg?rlkey=yoq9aljss1kwnitbcv53p1yeh&dl=0
I created another test order with the same product today and it was correct.
A different product was purchased a couple days ago and it wasn’t correct. Seems no rhyme or reason.
I gave you the order pages because I was thinking this wasn’t a order page to email issue, but rather a product page to order page issue.
Thanks so much for helping out.
BryanHi Jacob,
I believe the issue got resolved. Honestly I don’t know if it was an issue. The client who asked me to look into it for them says it is fine now and couldn’t tell me how they got the URL they sent me.
Thanks for you help. I hope your time wasn’t wasted.
Forum: Plugins
In reply to: [Akismet Anti-spam: Spam Protection] No API field to add numberThe moment I read your note, I knew you were right.
Thanks
BryanI’m not using a shortcode. I originally set it up with these docs. https://booster.io/docs/woocommerce-custom-shipping/?utm_source=module_documentation&utm_medium=dashboard_link&utm_campaign=booster_documentation
I could set up a development site where you could see the bug occur, if that would help.
Bryan
One of my clients has the same sort of issue too. The shipping option for the buyer to use their own account number no longer exists, but is back when reverted to an older version.
Hi Animesh,
Did you see my response above?
Thanks for following up.
Bryan
Hi Animesh,
Sorry this took so long to get back to you.
I created a video to show you what Publicize does. After the post is published to the FB website, you can see the URL in the text description area. My client hopes not to have that since users can click below to get to the story. He thought this hadn’t happened before. I wasn’t sure. Here is the link. https://www.dropbox.com/s/u9sl0hhjgs3d7o6/publicize%20fb%20example.mov?dl=0
Thanks
BryanForum: Plugins
In reply to: [Gallery Custom Links] Custom Gallery Link preventing page loadI resolved my issue.
Go to Settings and under “Parsing Engine” Mark “None”
Forum: Plugins
In reply to: [Gallery Custom Links] Custom Gallery Link preventing page loadI’m having the same problem. Did you resolve it by chance?
Hi Matheus,
What you describe to me didn’t work, but I learned from @alexandremichel1 what was going on with my database after looking at the logs.
Several of my donation entries had no form attached and marked “#untitled” After I gave each entry the correct donation form, the problem was resolved.
Alexandremichel1 I recommend you look there
Thanks for the help. It’s appreciated
Bryan
Forum: Plugins
In reply to: [WooCommerce] Taking credit cards, but not processing the card until laterThanks Nicola
Bryan
Plugin didn’t fix my issue.
Im afraid, putting an older version of the plugin didn’t work for me either. Anyone though?
- This reply was modified 5 years, 9 months ago by Bryan Cady.
Thanks for the quick reply
