Uninstalling, and reinstalling worked for me. I got two orders with the prefix showing after that. However, on the third order, the prefix is gone again and only the numbers are in it. One thing I noticed is the third order came from a third party plugin which is eBaylinker. Orders are made via eBay, and the third party plugin updates it on our site I believe. Any help please?
Yes, just add this in the shortcode:
categories="1"
Replace 1 (separate with commas for multiple categories) with the category ID of your choice which you can find here: yourdomain.com/wp-admin/edit-tags.php?taxonomy=category