Hello,
please excuse the late feedback. Unfortunately, the issue is not yet settled.
I suspect that I explained it wrong and try this again:
1. customer orders with prepayment –> order status “payment pending”.
2. vendor receives order by mail although customer has not paid
2. customer receives mail with order confirmation
3. customer pays and I change order status to “in process
The problem is that the vendor already receives the order in 2. However, this would have to be suppressed until the order is in “in process” status 3.
Is this more understandable?
Best regards
Hi,
thanks for the quick reply.
so the only plugin that has to do with the Vendors is Dokan.
do you have your statement written in a document? Then I could show this to our web admin.
best regards
