@neosinner I have now reset it and it seems to be working (at least I am no longer being shown the message). I will continue to monitor it and hope that all emails arrive for future subscribers. Thanks so far!
@neosinner Could the problem be that I use a bilingual website (German/English with WPML)? I have integrated the MailPoet form in both languages and each language runs over its own TLD (.de/.com). That wasn’t a problem in the past, though. Presumably the verify code is activated for the “.com” domain and then deactivates itself as soon as the “.de” domain is used, right?
@neosinner Of course I did that, yes. But now I looked at the system status again and saw that an error “MailPoet API key is invalid!” is displayed at “Sending Queue” (see screenshot). The strange thing is that the key is deactivated again all the time, as I said. Basically, the plugin works with regard to sending. It’s just that nobody can subscribe to the newsletter and no confirmation emails are sent to the users.
@neosinner no errors but a note “For the plugin to work, it must be able to establish connection with the task scheduler and the key activation/MailPoet Sending Service.”
The strange thing is that the activation key is now displayed as invalid again (this happens from time to time at irregular intervals). But as soon as I click on “Verify”, it is active again. However, this does not change the current problem.
But if I look in the error log under “Advanced”, I see several entries of this message:
"[2024-10-23T07:54:47.839188+00:00] cron.ERROR: Sending has been paused. {"error":"[object] (Exception(code: 0): Sending has been paused. …"
Hi @neosinner, no, im using the MailPoet Sending Service! That’s what’s making me so uncertain. I did switch to see what would happen, though, but unfortunately I got the same error message with every sending method.
@devnihil yes, both the Yoast plugin and WordPress have always been up to date for the last two years (as they are now). Since I can only reproduce the problem in the live site, I will not go troubleshooting again after more than 1.5 years of annoyance and anxiety that my articles are no longer visible. Honestly, I prefer to leave Yoast SEO disabled then and be happy that my customers can do shopping in my site. I would be happy if more people with the same problem would comment here (because they definitely exist). Thanks for your help and best regards
