brettn

Hi James / all,

Happy to say the problem is now fixed.

I tried the plugins and the theme switch with no effect.

I then sent the tip about the .htaccess file through to our developers, who investigated that along with other file permissions.

Not sure exactly what they did – they’re a close-mouthed bunch – but somewhere in that step the problem was fixed. All files can now be read properly.

James, thanks for your help!
I’ll leave this post up in case it’s of use to anyone else.