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  • Thread Starter brian23425

    (@brian23425)

    Thank you for your response.

    An example of the problem is at https://www.visionguage.com/visiongauge-training-videos

    The css modification did not seem to help. If I can get this to work properly soon, I would go ahead and purchase the Pro version, so I could modify the text formats.

    Please let me know privately if you need access to the site.

    I probably won’t be able to help you with this problem. But I just resolved this problem on my own website after months of intermittently looking for answers around the web. I wanted to post what worked for me somewhere relevant in case it makes a difference for someone later down the line.

    I installed WP Mail SMTP too, and in the settings where you can configure SMTP, the log after a test send was very helpful in understanding what was going on.

    In my case, the SMTP connection was being established with my spam filtering software (CleanMail). We have a ‘delay’ filter enabled in this software which is supposed to discourage spammers. So during connection, there is a 20 second additional wait time before the connection is fully established and the request to send the form is fully completed.

    I configured an address that did not activate the delay filter and sent the Contact Form 7 mail to that address. Everything worked without any hesitation after that.

    Good luck with your issue.

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