brilliantplugins

It should be possible, but it’s difficult to troubleshoot something I can’t see.

If it works with the Salesforce form, it should work with the plugin form. There’s nothing special about the plugin form (other than the auto prefixed field names).

You can create a hidden field that is mapped to a Saleforce custom field, then fill that with the gclid via JS using this approach.

Note that your field name (in the DOM) will likely be sf_gclid__c due to prefacing by the plugin and the suffix added by Salesforce. It may vary based on what you named it in Salesforce.

e.g. Assuming the field is named gclid in SF which makes the API name gclid__c:

window.onload = function() {
        document.getElementById('sf_gclid__c').value = readCookie('gclid');
}

• This reply was modified 4 years, 1 month ago by brilliantplugins.
• This reply was modified 4 years, 1 month ago by brilliantplugins.

The entire point of this plugin is to send data to Salesforce, so I’m not sure why you’d not want to do that (the data would be lost if not stored or sent elsewhere). If you want a general purpose form plugin, there are many far better than this one.

But, if you look at the filters in the readme, you’ll see that you can filter (see salesforce_w2l_post_data) the data sent by the form just before it’s sent to Salesforce. Returning an empty string there would cause the plugin to not send any data.

Virtual / In-person is not a valid field name… for any web form, but especially for a Salesforce form. Hint: The field’s API name likely ends in __c — if not, you don’t have the right name yet. It certainly won’t have spaces or slashes in it.

I suspect if you fix that that will fix the immediate error — and the form will submit.

If it truly is a picklist though, it won’t work yet — read the FAQ about how pick lists require the internal SF id for the value, not the human readable value — and then it may actually work.

The plugin uses an anchor to keep the form onscreen.

It sounds like the JS redirect to your thank you page is never firing… or it’s not even being output… I don’t see it in the code.

Can you post a screenshot of your form settings?

Note: the built in captcha is deprecated and does not likely block any meaningful spam. Use recaptcha if you want to block spam.

Yeah, I’ve been meaning to do that. Done.

I think you have the wrong plugin. This is not a gravity form add-on and does not support file uploads at all.

Most of the time that’s due to a JS error on the page, or possible a CSP blocking inline scripts.

The plugin uses a <script> tag for the redirect (yeah, I know, but refactoring to do PHP redirects is a big lift).

That’s about all I can say without seeing the form itself.