brilliantplugins
Forum Replies Created
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Sounds like an over eager clicker. The next release will include some Javascript to disable the submit button and hopefully avoid excessive clicks/submissions/emails.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Change CC E-Mail-SubjectNot quite yet…
A filter to enable this is already in the development branch and will be included in the next release. We’re hoping to get some UI for this in the next release as well.
Merge tags in the email subject are also scheduled for the next release – they don’t support form field data yet, but that’s on the roadmap — not sure if that will make this release or not, but it will be do-able using filters.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Leads being duplicatedThen it’s likely an eager clicker. 30x could have been a tab left open that keeps re-submitting?
The fix to disable the submit button onclick should reduce the issue. It should be in a release soon.
@bradsmithtech To assist we’d need a link to the form in question.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Can’t get form to create leads@katw433 Were you able to troubleshoot your issue?
Forum: Reviews
In reply to: [Brilliant Web-to-Lead for Salesforce] Would Not Pass Lead to SF.comSorry to hear the plugin didn’t work out for you. While the plugin works for most Salesforce accounts, some have lead assignment rules that block lead acceptance and some hosts have outdated curl libraries that struggle to connect to Salesforce (both of which are outside the control of the plugin).
Did you follow the troubleshooting steps in the FAQ?
I see you didn’t open a support ticket, but did leave a review. That’s unfortunate as we may have been able to help you, had you reported the issue.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Add link to labelSorry, HTML is not supported in labels or checkbox content.
FYI- v2.7.3.8 adds some additional documentation around cases to the FAQ section to address some of the questions in this ticket.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Web to Case name fieldv2.7.3.8 (just released) should fix this issue for you.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Web to Case name fieldAs I mentioned on your premioum support request, this is due to Salesforce using
nameas a form parameter… which WordPress also uses as a reserved very variable.A release that addresses this by prefixing the form field names is imminent.
Type should work, provided you’re using
typeas the field name and passing the API name of the choices defined in your Salesforce instance.I just verified case type works if configured correctly. See this screenshot which is left to right: form config, form display, Salesforce case screen.
Case Origin does not appear to be settable using the WebToCase API. It will default to the Default Case Origin defined in your web to case settings.
Any field the Salesforce WebToLead or WebToCase APIs support are supported.
Did you use the API names of those fields?
Are those picklists that expect internal IDs vs human friendly names?
See the FAQ for more info.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Can’t get form to create leadsFYI- We’re considering adding this in a future release.
Forum: Plugins
In reply to: [Brilliant Web-to-Lead for Salesforce] Prevent submissionIf there’s no data to post, the plugin can’t post it.
You may want to consider a custom validation function instead as that would allow you to provide feedback to the user (if that is desired). Though you could also filter the success message to indicate the submission was unsuccessful (though it should present a general error message by default).
See the hooks & filters for details.