Radu

Add me to the list.

I see… Well, from what I can tell from the screenshot, your content (i.e. pricing box) disappears as well, not just the image.

You should disable JetPack, clear your browser and site cache (if any), then check again to see if the issue persists or not. JetPack is a dinosaur and pretty conflictual, causing all sorts of different issues.

Oh, I see. I think this plugin can do what you want.

It means there’s still some cache left.

From what you’ve mentioned, it’s most likely a caching issue, especially if you say that you see the changes while logged in, but not while you’re logged out.

Some caching plugins and such don’t use caching for the back-end and logged in users. At least not by default. That’s most likely why you’re able to see the changes when you’re logged in.

I can’t tell you exactly how and where to clear the cache because I don’t know what you’re using.

Caching can be available in different places, such as plugins, server, CDN, even page builders, and themes.

Hello!

That’s a slider which is handled by the Slider Revolution plugin. You have to go through its settings and remove the parts that you need or completely remove it.

Here’s the documentation for the plugin where you can find guides.

@joyously By uninstalling, I meant everything, both files and database.

Being a beginner, I assume she installed WordPress using a tool, such as Softaculous, which is provided by a lot of web hosts.

Uninstalling WordPress using a tool will also uninstall the database, if not chosen otherwise, as you can see in the above link that I provided.

A manual uninstall should also include the database.

Hello!

There is a plugin, but I’d do it like this if you’re a beginner:

– Delete whatever pages, posts, comments you created. You can do that from within your Dashboard.
– Check the theme’s settings to see if it has a reset/restore factory settings button, and click it.
– If it doesn’t, just delete it. It will most likely still keep some settings in the database, but it should not be a problem.
– Install it again and try to upload the demo.

You can also uninstall WordPress and install it again, which is easy if you used an auto-installer, such as Softaculous, from your web host’s control panel.

Now, you said that the demo won’t work. What does it do? It doesn’t start the download process? It downloads, but doesn’t implement the demo properly?

If it doesn’t start the download, it can be a server issue, either on the theme developer’s side or your web host’s side.

Normally, once you bought a premium theme, it’s yours, and you can install it, uninstall it how many times you want. You won’t lose the theme. You can always download it from wherever you bought it.

What’s the theme’s name?